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MBAM Service Terminated

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I have Malwarebytes Pro and it just recently gave me 2 error messages:

1. MBAMService terminated unexpectedly <at start up>

2. An error has occurred. Please report this error code to our support team.

PROGRAM_ERROR_LOAD_DATABASE (2,2,CreateSDK). The system could not find the file specified.

I checked and tried to restart services but got the second message every time.

I've never had any trouble with Malwarebytes since it was purchased until now.

Thanks for any help that you can offer.

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Hello and :welcome:

Please do the following:

  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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