Help Please

Wonderbread · December 30, 2008

Howdy. Trying to clean up a friends computer. I've ran everything and it seems it's still acting a bit funky. I found your Pre-HTJ Post instructions and have followed them closely and maybe you guys can figure out where the problem is.

Thanks so much in advance. I'm relatively good at cleaning stuff up (hence why my friends laptop was handed off to me) but this was a particularly nasty case. I couldn't get the internet to work in safemode a day ago....I've come so far. I just want to make sure this baby is as pure as the driven snow when I give it back. Thanks.

MBAM Scan:

Malwarebytes' Anti-Malware 1.31

Database version: 1571

Windows 5.1.2600 Service Pack 2

12/29/2008 9:23:06 PM

mbam-log-2008-12-29 (21-23-06).txt

Scan type: Quick Scan

Objects scanned: 58170

Time elapsed: 6 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Panda Active Scan

;*******************************************************************************

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*

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ANALYSIS: 2008-12-29 22:24:39

PROTECTIONS: 3

MALWARE: 8

SUSPECTS: 1

;*******************************************************************************

********************************************************************************

*

*******************

PROTECTIONS

Description Version Active Updated

;===============================================================================

================================================================================

=

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McAfee VirusScan 10.02 No No

McAfee Privacy Service 8.0 No No

McAfee SpamKiller 7.0 No No

;===============================================================================

================================================================================

=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

00020994 W32/Bagle.pwdzip Virus No 0 Yes No C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent25.zip

00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@atdmt[2].txt

00145405 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@247realmedia[1].txt

00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@advertising[2].txt

00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@ads.pointroll[1].txt

00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@questionmarket[1].txt

00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@go[2].txt

00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\Jillian\Cookies\jillian@target[1].txt

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location

;===============================================================================

================================================================================

=

===================

No C:\Program Files\BAE\BAE.dll

;===============================================================================

================================================================================

=

===================

VULNERABILITIES

Id Severity Description

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

Hijak This Scan

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:26:19 PM, on 12/29/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Norton Ghost\Agent\VProSvc.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Norton Ghost\Agent\GhostTray.exe

C:\Program Files\McAfee.com\VSO\oasclnt.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

C:\Program Files\McAfee.com\VSO\mcvsshld.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\PROGRA~1\mcafee.com\mps\mscifapp.exe

C:\WINDOWS\system32\dlcccoms.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe

C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll

O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O2 - BHO: (no name) - {8426E984-434B-4614-A585-4B9039862B8B} - C:\WINDOWS\system32\urqOGVnM.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"

O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe

O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding

O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: ImageMixer for HDD Camcorder.lnk = ?

O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.antispyexpert.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.imageservr.com

O15 - Trusted Zone: *.imagesrvr.com

O15 - Trusted Zone: *.spyguardpro.com

O15 - Trusted Zone: *.storageguardsoft.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.antispyexpert.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O15 - Trusted Zone: *.imageservr.com (HKLM)

O15 - Trusted Zone: *.imagesrvr.com (HKLM)

O15 - Trusted Zone: *.spyguardpro.com (HKLM)

O15 - Trusted Zone: *.storageguardsoft.com (HKLM)

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL ueerid.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe

O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe

O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--

End of file - 13560 bytes

Again, thank you very much in advance. These logs looked a lot worse a day or two ago but I have a sneaking suspicion that that there is something wicked still lurking out there that only battle tested vets like yourselves could diagnose.

Thanks.

AdvancedSetup · December 30, 2008

Please run the following.

Reconfigure Windows XP to show hidden files:

To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.

* Double-click on the My Computer icon.

* Select the Tools menu and click Folder Options.

* After the new window appears select the View tab.

* Put a checkmark in the checkbox labeled Display the contents of system folders.

* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

* Remove the checkmark from the checkbox labeled Hide protected operating system files.

* Press the Apply button and then the OK button and exit My Computer.

* Now your computer is configured to show all hidden files.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location.

Then run HJT and do a Scan Only and place a check mark on the following entries.

O2 - BHO: (no name) - {8426E984-434B-4614-A585-4B9039862B8B} - C:\WINDOWS\system32\urqOGVnM.dll (file missing)

O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.antispyexpert.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.imageservr.com

O15 - Trusted Zone: *.imagesrvr.com

O15 - Trusted Zone: *.spyguardpro.com

O15 - Trusted Zone: *.storageguardsoft.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.antispyexpert.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O15 - Trusted Zone: *.imageservr.com (HKLM)

O15 - Trusted Zone: *.imagesrvr.com (HKLM)

O15 - Trusted Zone: *.spyguardpro.com (HKLM)

O15 - Trusted Zone: *.storageguardsoft.com (HKLM)

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL ueerid.dll

Then click on "Fix checked"

Please upload the following files for review uploads.malwarebytes.org

C:\WINDOWS\system32\ueerid.dll

C:\WINDOWS\system32\urqOGVnM.dll

Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the restart run HJT scan and save log.

Post back fresh MBAM and HJT logs.

Wonderbread · December 30, 2008

Nice. Muchos gracias for the quick reply. I'm at work at the moment but I'll do all those steps as soon as I get out of this he||hole.

Quick question: On the surface the laptop seems to be running fine....especially compared to where it was a few days ago. Now the only visible problem is that the wireless connection is shaky. Meaning it will be connected to the wireless network fine for about a minute or two then it will drop....be disconected for about a minute or two....then come back up. If I connect it to an ethernet cable there are no problems.

Do think this has anything do w/ a virus/spyware/malware/ect or would you think it's something seperate all together? Do you think it's just something funky with the computers hardware or could it be related to the infection?

Thanks again. I'll run those steps as soon as I get home and post my log.

AdvancedSetup · December 30, 2008

Difficult to say about the wireless. I would shut down the wireless router and ISP Modem if you have one, and unplug it for at least a few minutes. Then start it back up and see if that helped the wireless settings or not.

Let's cleanup the Malware though and see how it goes too.

Wonderbread · December 31, 2008

Alrighty. Seems like you guys have worked your magic.

Here is the Log of the JavaRa:

JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Tue Dec 30 17:24:10 2008

Found and removed: C:\Windows\System32\jpicpl32.cpl

Found and removed: C:\Windows\Installer\{7148F0A8-6813-11D6-A77B-00B0D0142030}

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Finished reporting.

JavaRa 1.13 Removal Log.

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The JavaRa removal process was started on Tue Dec 30 17:24:41 2008

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Finished reporting.

JavaRa 1.13 Removal Log.

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The JavaRa removal process was started on Tue Dec 30 17:25:41 2008

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Finished reporting.

Here is the HJT Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:19:58 PM, on 12/30/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Norton Ghost\Agent\VProSvc.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Norton Ghost\Agent\GhostTray.exe

C:\Program Files\McAfee.com\VSO\oasclnt.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

c:\program files\mcafee.com\vso\mcvsshld.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dlcccoms.exe

C:\PROGRA~1\mcafee.com\mps\mscifapp.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe

C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\NOTEPAD.EXE