error kiler remover

Kay · December 24, 2008

Hi exile,

I ran Spybot S & D and came up one instance of Error Killer and removed it. I think I was supposed to immunize before the scan, right. I didn't do that. Here is my latest MBAM scan:

Malwarebytes' Anti-Malware 1.31

Database version: 1542

Windows 5.0.2195 Service Pack 4

12/24/2008 3:31:47 PM

mbam-log-2008-12-24 (15-31-47).txt

Scan type: Quick Scan

Objects scanned: 44748

Time elapsed: 3 minute(s), 53 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

_________________

We are eating our evening meal before going to Christmas services; so I will have to run the other scans after we come back.

Thanks,

Kay

Kay · December 25, 2008

Hi Exile,

Following are the Panda and HiJack This scans:

;*******************************************************************************

********************************************************************************

*

*******************

ANALYSIS: 2008-12-24 20:04:02

PROTECTIONS: 2

MALWARE: 0

SUSPECTS: 1

;*******************************************************************************

********************************************************************************

*

*******************

PROTECTIONS

Description Version Active Updated

;===============================================================================

================================================================================

=

===================

McAfee Internet Security Suite 2007 8.1 No Yes

McAfee VirusScan Plus 12.1 No No

;===============================================================================

================================================================================

=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location WI

C5

;===============================================================================

================================================================================

=

===================

No C:\Documents and Settings\Administrator\Desktop\Downloads - Save\ComcastToolbar.exe[

AdvancedSetup · December 26, 2008

Hi Kay and Welcome to Malwarebytes. It is the Holiday Season and help is quite limited right now.

I am on my way out of town soon but should return by Monday and assist you further.

Please run the following routines while I'm away and when I return I will assist you further.

Please run this AntiVirus utility

Download to the desktop: Dr.Web CureIt

Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, Click Options > Change settings
Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
Back at the main window, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found:

If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.

When that is finished please run this again.

Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

When that is done please Restart the computer and after the restart run HJT and do a Scan and save log.

Post back all the logs and I'll review and assist you further on Monday.

Thank you for you time and patients.

Kay · December 28, 2008

Thanks,

I'll run the scans on Sunday.

Kay

Kay · December 28, 2008

I had problems running Dr. Web. It hung twice requiring a manual shutdown. It looked it was hanging up on Spysweeper in the express scan. I disabled Spysweeper and ran the program; but I'm afraid I messed up on the "Move Incurable" part and didn't get this done. The program didn't ask whether to move or cure the last entry. I ended up moving it and could not undo what I had done. Too late I realised that clicking on the "Cure" button was the only choice to "Move Incurable". Anyway here is the Dr. Web log and the HJT log:

Dr. Web.csv

ComcastToolbar.exe\data003;C:\Documents and Settings\Administrator\Desktop\Downloads - Save\ComcastToolbar.exe;Tool.ProcessKill;;

ComcastToolbar.exe\data121;C:\Documents and Settings\Administrator\Desktop\Downloads - Save\ComcastToolbar.exe;Adware.VMN;;

ComcastToolbar.exe\data144;C:\Documents and Settings\Administrator\Desktop\Downloads - Save\ComcastToolbar.exe;Adware.Xbarre;;

ComcastToolbar.exe;C:\Documents and Settings\Administrator\Desktop\Downloads - Save;Archive contains infected objects;Moved.;

register.exe;C:\Program Files\Common Files\Scanner;Adware.Xbarre;Moved.;

Where are these moved to?

____________________________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:26:34 PM, on 12/28/2008

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Boot mode: Normal

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINNT\system32\stisvc.exe

C:\Program Files\UPHClean\uphclean.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINNT\Explorer.EXE

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\system32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\WINNT\system32\ICO.EXE

C:\PROGRA~1\Canon\MULTIP~1\mptbox.exe

C:\Program Files\ScanSoft\OmniPageSE\opware32.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe

C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/a/

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL

O4 - HKLM\..\Run: [synchronization Manager] "mobsync.exe" /logon

O4 - HKLM\..\Run: [soundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [MPTBox] C:\PROGRA~1\Canon\MULTIP~1\mptbox.exe

O4 - HKLM\..\Run: [Omnipage] "C:\Program Files\ScanSoft\OmniPageSE\opware32.exe"

O4 - HKLM\..\Run: [MPCDriverInst] R:\install.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray

O4 - HKCU\..\Run: [iomega Automatic Backup Pro] "C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe" -s

O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')

O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: MpService - Canon Inc. - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--

End of file - 6552 bytes

I'll do the other two scans right after this.

Kay

Kay · December 28, 2008

Hi,

Here are last two scans:

Malwarebytes' Anti-Malware 1.31

Database version: 1563

Windows 5.0.2195 Service Pack 4

12/28/2008 2:48:14 PM

mbam-log-2008-12-28 (14-48-14).txt

Scan type: Quick Scan

Objects scanned: 44810

Time elapsed: 4 minute(s), 16 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

__________________________________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:53:27 PM, on 12/28/2008

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Boot mode: Normal

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINNT\system32\stisvc.exe

C:\Program Files\UPHClean\uphclean.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINNT\Explorer.EXE

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\system32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\WINNT\system32\ICO.EXE

C:\PROGRA~1\Canon\MULTIP~1\mptbox.exe

C:\Program Files\ScanSoft\OmniPageSE\opware32.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe

C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/a/

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon