gymnast46 Posted June 6, 2011 ID:437473 Share Posted June 6, 2011 One of our PCs (XP) has been infected with a Malware that keeps us from launching malwarebytes. We've tried to hit F8 at bootup to go into safe mode but the keyboard won't respond until after boot up. Help!!!!We tried to do a System Restore but we're even blocked from launching that. Link to post Share on other sites More sharing options...
gymnast46 Posted June 6, 2011 Author ID:437480 Share Posted June 6, 2011 I don't know if this is of any help but I took a photo of the malware.It blocks us from launching any programs! I can't even get to the command prompt. Link to post Share on other sites More sharing options...
Firefox Posted June 6, 2011 ID:437508 Share Posted June 6, 2011 Hello, and Welcome to MalwarebytesSorry to hear your infected.... you can try and follow the steps located in THIS FAQ to see if you can remove the infection yourself, or if you prefer to have an expert help you, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:You have 3 Options that you can choose from as listed below:[*]Option 1 Link to post Share on other sites More sharing options...
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