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printed the instructins from the forum topic "i'm infected-what do i do now" I had the windows XP security virus, ran malawarebytes quick and full scan and it seemed to go away. at that point realized that i had no menu of programs at start up and all my desktop icons were gone. got on the internet and kept getting redirected. i used it for a few days like this because i was tired of dealing with it, just copied and pasted the web addresses, still doing all of this. wanted to clean it up so i printed the instructions and started the process of defogging. i got through disabling the emulation drivers and moved on to downloading DDS, only one log came up. moved on to the GMER rootkit scanner and started to scan. the first time the it scanned for a little over an hour then stopped and the computer restarted on it's own. when it booted back up i received a pop up saying windows recovered from a serios problem. at that point i tried the scan again, walked away came back 2 hours later and was still scanning, walked away and retuerned to find that it had stopped and there was a problem with R66v.exe file. I shut it down and came here this morning, can you please help me. what do i do next? I have attached the 3 items i have on my desktop from starting this procedure, hope they help.

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Greetings :)

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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