what is: @%SystemRoot%\system32\qagentrt.dll,-10

[1angrydude]

I need help or advice on this message " @%SystemRoot%\system32\qagentrt.dll,-10 " i

this shows up as a value for a x 509 root certificate.

I can't get the computer to go online, even thought is shows that I'm connected.

I have tried all of the top 10 anti virus products but they don't show any infection.

My files are constantly disappearing, and show up as empty folders, always in a public folder, sometimes in a google docs folder.

I can't turn public folders or sharing off. There is a workgroup, DNS group policy IIS and tasks already set up, even when I do a fresh reinstall

There is always a desktop ini? That seems to direct the computer to a web site that gives the computer remote administrative configertions

The environmental alternatives always wants to change the TEMP and TMP to reference something calked "AppControl" which is a non indexed file. When I turn the index on for theis folder I find hundreds of java, apache and other programs, plus networks, but I can't modify them without permission of " trusted installer"

Also my recycle bin seems to be a network, connected to a public Dropbox, but I don't have permissions to view that either

Can anyone give me any info or advice on what or where to go for help, and is there any type of name for this problem so I could describe it better

Thank you!!!!

[1angrydude]

My email is

Thank you !!

Edited April 3, 2011 by exile360
removed email address to protect user's info

[exile360]

Greetings and welcome

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Thank you