TG~MN Posted March 21, 2011 ID:402670 Share Posted March 21, 2011 Good morning - I am new to your site, cuz I realize, that unless the end user doesn't help out frrom time to time, you can't make your product better!I haven't updated in 13 days, so while doing a little "other work" from home, I thought I should catch-up with some PC clean-up at the same time.I tried to update my MBAM... (I am using the free version - 1.50.1.1100)and it tried 4 times to dl the 6.13MB file, then gave me this error message..."An error has occurred. Please report this error code to our support team.PROGRAM_ERROR_UPDATING (5, 0, CreateFile)Access is denied."I have Win Home 7, and IE8 running, along with avast! Antivirus.Wondering if my best recourse isn't to uninstall, then start fresh?Thanks in advance.TGooo,,, I now see I could have attached a file - well, if you need, I can make a screen print of the error pop-up and send later - tg Link to post Share on other sites More sharing options...
Firefox Posted March 21, 2011 ID:402679 Share Posted March 21, 2011 Hello and Usually this happens if you are running Malwarebytes in a limited account and trying to update with that account. Either login as a user with Admin rights and update, or right click on the Malwarebytes Icon and select Run as Administrator....Let us know if that helps.... Link to post Share on other sites More sharing options...
TG~MN Posted March 21, 2011 Author ID:402682 Share Posted March 21, 2011 BINGO!I selected Run as Admin, and it worked fine, did the update as normal.Strange that this has never happened to me before - I will have to log out and back on to my PC - maybe the wife did something last night without knowing it... Thanks for the help and FAST! response.TG Link to post Share on other sites More sharing options...
Firefox Posted March 21, 2011 ID:402684 Share Posted March 21, 2011 Your quite welcome, should you have other questions or issues don't hesitate to ask.... Link to post Share on other sites More sharing options...
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