kwhiz01 Posted February 24, 2011 ID:392850 Share Posted February 24, 2011 I get the error message shown in the topic description when I try to update the free version of MBAM. I have Windows 7x64 bit Home Premium. Using Fire Fox 3.6 as my browser. Windows Firewall and Microsoft Security Essentials. Error Message is Program_Error_Updating(12002,0,winhttpsendrequest) Link to post Share on other sites More sharing options...
Firefox Posted February 24, 2011 ID:392852 Share Posted February 24, 2011 Hello and You can try excluding the Malwarebytes files in your MSE, and also add add one setting to your firewall...Please add: data-cdn.mbamupdates.com to your firewall.Microsoft Security EssentialsSet Exclusions for Malwarebytes' Anti-Malware in Microsoft Security Essentials on 32 bit Windows Versions:Open Microsoft Security Essentials and click on Settings at the topClick on Excluded processes on the leftClick on the Add... buttonClick on the + next to your primary hard drive (usually C:)Click on the + next to Program FilesClick on the + next to Malwarebytes' Anti-MalwareClick once on mbam.exe and click on OKRepeat steps 3-7 for the following files:C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe[*]Click on Save at the bottom and click Continue if prompted[*]Close Microsoft Security EssentialsSet Exclusions for Malwarebytes' Anti-Malware in Microsoft Security Essentials on 64 bit Windows Versions:Open Microsoft Security Essentials and click on Settings at the topClick on Excluded processes on the leftClick on the Add... buttonClick on the + next to your primary hard drive (usually C:)Click on the + next to Program Files (x86)Click on the + next to Malwarebytes' Anti-MalwareClick once on mbam.exe and click on OKRepeat steps 3-7 for the following files:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe[*]Click on Save at the bottom and click Continue if prompted[*]Close Microsoft Security EssentialsSet Exclusions for Microsoft Security Essentials in Malwarebytes' Anti-Malware:Open Malwarebytes' Anti-Malware and click on the Ignore List tabClick the Add button on the lower leftIn the small browse window that opens, navigate to C:\Program Files and click once on Microsoft Security Essentials and click OKClose Malwarebytes' Anti-MalwareSet Exclusions for Microsoft Security Essentials 2.x in Malwarebytes' Anti-Malware:Open Malwarebytes' Anti-Malware and click on the Ignore List tabClick the Add button on the lower leftIn the small browse window that opens, navigate to C:\Program Files and click once on Microsoft Security Client and click OKClose Malwarebytes' Anti-MalwareIf you have any problems, please post back and one of the Experts will assist youThanks, Link to post Share on other sites More sharing options...
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