Explorer.exe won't start after running MalewareBytes

[Brett.Holte]

Hi All,

I've been suffering from this issue for a couple days and have been entirely unable to figure out how to fix it.

I ran MB on Monday night and restarted my computer (It had taken care of 1 threat) and upon reboot explorer.exe will not start. Every other program seems fine (even memory hogs like Photoshop and video games). However, when trying to start explorer.exe through command prompt I get an error that says 'Program too big to fit in memory'.

Unfortunately, I (without knowing) didn't have system restore enabled, so I had no restore points to go back to.

I'm hoping someone will have some advice on how to solve this issue.

Thanks so much,

B

[ThreeGuser]

Hi All,

I've been suffering from this issue for a couple days and have been entirely unable to figure out how to fix it.

I ran MB on Monday night and restarted my computer (It had taken care of 1 threat) and upon reboot explorer.exe will not start. Every other program seems fine (even memory hogs like Photoshop and video games). However, when trying to start explorer.exe through command prompt I get an error that says 'Program too big to fit in memory'.

Unfortunately, I (without knowing) didn't have system restore enabled, so I had no restore points to go back to.

I'm hoping someone will have some advice on how to solve this issue.

Thanks so much,

B

Sometimes explorer.exe refuses to start in Normal mode but depending on the situation it could start while in Safe Mode.

Try to start in Safe mode as shown here : http://www.computerhope.com/issues/chsafe.htm

Can you open mbam.exe in "C:\Program files\Malwarebytes' Anti-Malware" , go to "Logs" tab in the program , open the recent logs and paste them here so that we see what was removed by MBAM , just to have some idea.

[ThreeGuser]

There might be a virus (malware) still in there or the malware that MBAM has removed has corrupted the autoexec

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