lol_B Posted February 2, 2011 ID:383149 Share Posted February 2, 2011 Dear members, I have MBAM Pro and I have this warning on Windows 7 registry log:TIMEOUT<mbamservice.ex> C:\...Desktop\avpref.dllWhy? Thanks in advance. Regards. L. Link to post Share on other sites More sharing options...
Firefox Posted February 2, 2011 ID:383150 Share Posted February 2, 2011 Please do the following:(Perform a clean/fresh install of Malwarebytes)NOTE: These steps need to be performed on your computer while logged in as an Administrator.....Download and run mbam-clean.exe from HERE It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from HERE Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's HERE or ask and we'll explain how to do it.After you have done this, make sure Malwarebytes is updated, and run a quick scan to ensure your system has no infections. Link to post Share on other sites More sharing options...
lol_B Posted February 2, 2011 Author ID:383152 Share Posted February 2, 2011 Please do the following:(Perform a clean/fresh install of Malwarebytes)NOTE: These steps need to be performed on your computer while logged in as an Administrator.....Download and run mbam-clean.exe from HERE It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from HERE Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's HERE or ask and we'll explain how to do it.After you have done this, make sure Malwarebytes is updated, and run a quick scan to ensure your system has no infections.Thank you for your reply. I'll try to follow these steps. Could you explain what that message means?Regards. L. Link to post Share on other sites More sharing options...
lol_B Posted February 2, 2011 Author ID:383159 Share Posted February 2, 2011 Thank you for your reply. I'll try to follow these steps. Could you explain what that message means?Regards. L.An other question for you. How can I enter as administrator? Link to post Share on other sites More sharing options...
Firefox Posted February 2, 2011 ID:383161 Share Posted February 2, 2011 If the account that you are logged into your computer does not have administrator rights, then you have to right click on the file and choose Run As Administrator...What version of Windows are you using? Link to post Share on other sites More sharing options...
lol_B Posted February 2, 2011 Author ID:383165 Share Posted February 2, 2011 If the account that you are logged into your computer does not have administrator rights, then you have to right click on the file and choose Run As Administrator...What version of Windows are you using?Windows 7. What about the warning?Thanks again. Link to post Share on other sites More sharing options...
Firefox Posted February 2, 2011 ID:383168 Share Posted February 2, 2011 It could be just something that has messed up the installation of Malwarebytes, have you tried the steps I gave you and did it correct your problem? Link to post Share on other sites More sharing options...
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