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Length of time to scan


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  • Root Admin

Most users can run a Quick Scan in under 10 minutes with some on fast systems being able to run it in under 2 minutes.

You could have an infection blocking the scan, you could have hardware issues. The best thing to do it follow the directions below and someone will assist you as quickly as they can.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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