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Problem with updating

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on my laptop i have an admin account set up for myself and a guest account for my mom, and i got on the guest account to clean everything up and do updates, and it says that the database is outdated by 8 days, would you like to update now, so i said yes, the update comes to 5.53 mb in size, then when it gets to 100%, it goes back to 0 and starts all over again, then if you click cancel, it'll go back to the main page of the program

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