emilemma Posted November 14, 2010 ID:345028 Share Posted November 14, 2010 does mbam load virus signatures into memory?? if so why and how does it work??my AV is avast 5 pro and recently an avast scan showed 6 viruses and all were from mbamservice.exe...can someone please explain how this all this works??thanks Link to post Share on other sites More sharing options...
yardbird Posted November 14, 2010 ID:345235 Share Posted November 14, 2010 Some Anti-Virus programs will think you have an F/P so you will have to add mbamservice.exe to your AV exception list. It can be found here: C:\Program FIles\Malwarebytes' Anti-Malware\mbamservice.exe Most of the time, depending on which AV you use. It will ask for almost all the Malwarebytes files, (appx from 7 to 12 files) So if you add mbamservice.exe to be trusted by your avast 5 pro. Next time you run an Avast Scan, it will overlook the mbamservice.exe file. best regards...... Link to post Share on other sites More sharing options...
emilemma Posted November 15, 2010 Author ID:345351 Share Posted November 15, 2010 i have all mbam, exe, dll, etc excluded from avast but i still received the aforementioned virus msgs when i did the scan.. Link to post Share on other sites More sharing options...
yardbird Posted November 15, 2010 ID:345359 Share Posted November 15, 2010 an avast scan showed 6 viruses and all were from mbamservice.exe Are they in quarantine now in your AV. ? Do these 6 viruses have a name? Or are do they all say mbamservice.exe?Will have a staff member look at your topic, after your reply to the above please...regards.. Link to post Share on other sites More sharing options...
emilemma Posted November 15, 2010 Author ID:345379 Share Posted November 15, 2010 they were all mbamservice.exe memory block xxxxxxx win32.xxxxxxx...did not keep the information.... was concerned about them so did a restore of system(which i found out later was not needed)...after that i did some investigation on the web and in avast forum and saw that sometimes an av will load virus signatures in memory...i did not know why they do that & that is why i asked the original question...i googed the various win32.xxxx and according to info on the web, if they were real viruses they would have made entries in the registry...checked the registry and found NONE of entries that virus would have put there, so i concluded they must be virus signatures loaded by mbamservice, and again that is the reason for the inquiry...have not seen them since however...thanks... Link to post Share on other sites More sharing options...
yardbird Posted November 15, 2010 ID:345454 Share Posted November 15, 2010 @ emilemmaShould it happen again? and you can put it in Quarantine? Or Print Screen them to a jpeg please do so. I'll post the instructions for a fresh copy of Malwarebytes. Should you want to un-install use the clean tool, & re-install Malwarebytes again. You may have to put Malwarebytes files in exclusion in your AV again!To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read CarefullyWindows XP:Click on Start and select Control PanelOpen Add/Remove ProgramsUninstall Malwarebytes' Anti-MalwareRestart your computer very important !Download and run mbam-clean.exe from HereIt will ask to restart your computer, please allow it to do so, very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from HereWindows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very important !Download and run mbam-clean.exe from HereIt will ask to restart your computer, please allow it to do so, very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from HereNote: You will need to reactivate the program using the license you were sent via email if using the Paid version onlyLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask us and we will explain how to do it.If your a paying customer, you can send an email to: support@malwarebytes.org hope this helps, regards... Link to post Share on other sites More sharing options...
emilemma Posted November 15, 2010 Author ID:345479 Share Posted November 15, 2010 just finished uninstall, mbam.clean, & reinstall(including all exclusions in av)... will keep watch for the problem & if it happens again, i will post back with appropriate info..many thanks Link to post Share on other sites More sharing options...
yardbird Posted November 15, 2010 ID:345480 Share Posted November 15, 2010 Lets hope it does not happen again! Your Welcome.... regards.... Link to post Share on other sites More sharing options...
wildman424 Posted November 16, 2010 ID:345931 Share Posted November 16, 2010 are you scanning the memory with your Av ? More than likely its a FP It is detecting the signatures Malwarebytes uses Link to post Share on other sites More sharing options...
yardbird Posted November 16, 2010 ID:345944 Share Posted November 16, 2010 @ wildman424Yea! She was scanning with the AV, I tried to get the names, but up in post 5, I think she removed them? without the names, were stuck, thats why Post 6 I gave her a fresh copy of mbam... It hasn't started up again, unless you have another idea, go for it..... thx. regards....EDIT or the mbam file got corrupted, a fresh download may have fixed it? Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now