maldeceive Posted October 4, 2008 ID:29703 Share Posted October 4, 2008 I purchased Malwarebytes (Rogue Remover Pro). My Antispyware detected it (Rogue Remover Pro) like malicious Program. I sent as 6 emails to Marcin and Fred,, no reply yet ,,since oct.01/2008. I sent several screenshots about the problem. If Marcin or Fred seeying this message, please answer me,, you have my email and the name of the company that I purchased it... If this not the correct Forum, I'm sorry, I don't have other way to contacts Marcin or Fred. Before EDIT this message, please answer me to my email.real name: Jaime Jusino Link to post Share on other sites More sharing options...
Raid Posted October 4, 2008 ID:29706 Share Posted October 4, 2008 I purchased Malwarebytes (Rogue Remover Pro). My Antispyware detected it (Rogue Remover Pro) like malicious Program. I sent as 6 emails to Marcin and Fred,, no reply yet ,,since oct.01/2008. I sent several screenshots about the problem. If Marcin or Fred seeying this message, please answer me,, you have my email and the name of the company that I purchased it... If this not the correct Forum, I'm sorry, I don't have other way to contacts Marcin or Fred. Before EDIT this message, please answer me to my email.real name: Jaime JusinoHi Jaime,I believe this is a false positive on the part of your antimalware program PCtools. Rogue Remover Pro is not and does not contain malicious code. Link to post Share on other sites More sharing options...
JeanInMontana Posted October 4, 2008 ID:29713 Share Posted October 4, 2008 You need to tell PC Tools about it. Link to post Share on other sites More sharing options...
fredvries Posted October 4, 2008 ID:29726 Share Posted October 4, 2008 E-mails sent to me (fred at malwarebytes.org) won't reach me anymore. I'm not regarded important enough anymore to have my own e-mail-address. Link to post Share on other sites More sharing options...
maldeceive Posted October 4, 2008 Author ID:29730 Share Posted October 4, 2008 Hi Raid...Thanks for your help and advise. I appreciate it. Hi.. Jean In Montana...I sent the screenshot already to PCTOOLS. Waiting for a reply.Hi fredvries...I understood, but understand my position too. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 4, 2008 Root Admin ID:29744 Share Posted October 4, 2008 Hello Jaime I'm sorry about the issue of no reply. Not as an excuse but recently the Forum and Website was moved to a new Server due to the old Server not being able to handle all of the traffic MB now gets. The mail server was down for quite a while and there are some minor issues with spam control both sending and receiving that we're still working on.It's possible that Marin may not have gotten your email. I've sent him a message and asked him to contact you, however I can assure you that if you downloaded the program from here and not some other site that the program is not infected.In order to confirm the program is not infected you can upload either the installer or the program executable to this site and they will scan it for you Jotti's online scanner As stated I'm sure this is a False Positive on PC Tools part. Link to post Share on other sites More sharing options...
maldeceive Posted October 5, 2008 Author ID:29781 Share Posted October 5, 2008 Hello Jaime I'm sorry about the issue of no reply. Not as an excuse but recently the Forum and Website was moved to a new Server due to the old Server not being able to handle all of the traffic MB now gets. The mail server was down for quite a while and there are some minor issues with spam control both sending and receiving that we're still working on.It's possible that Marin may not have gotten your email. I've sent him a message and asked him to contact you, however I can assure you that if you downloaded the program from here and not some other site that the program is not infected.In order to confirm the program is not infected you can upload either the installer or the program executable to this site and they will scan it for you Jotti's online scanner As stated I'm sure this is a False Positive on PC Tools part. Link to post Share on other sites More sharing options...
maldeceive Posted October 5, 2008 Author ID:29783 Share Posted October 5, 2008 Hi, Advanced Setup. Thanks for your reply and help. Marcin already contacted me and told me about the problem with the server too. I'm so sorry. I don't had aknowlegde about this. I apologized with him and he help me immediatelly. Thanks for all people that replied me with advises. And if I offended some of you I apologize. Was not my inttention to ofend nobody.Everything is fine now and I'm using the program without any problem. Again, thanks and I'm sorry too. Link to post Share on other sites More sharing options...
JeanInMontana Posted October 5, 2008 ID:29829 Share Posted October 5, 2008 No need to be sorry. We are happy your all fixed up and working fine. Link to post Share on other sites More sharing options...
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