Error code 372

[jasefre]

I just ran a full system scan and it caught some adware so I hit remove.

it then requires a system restart.

As my system was restarting I got a windows activation required because of major hardware changes in my system. (I have not had this problem before and didnt change any hardware)

I am trying to do a system restore point or open MBAM and I cannot do either.

When trying to open MBAM I get an 372 error failed to load control 'vbalGrid' from vbalsgrid6.ocx

PLEASE help

Thanks

Jay

[jasefre]

I just ran a full system scan and it caught some adware so I hit remove.

it then requires a system restart.

As my system was restarting I got a windows activation required because of major hardware changes in my system. (I have not had this problem before and didnt change any hardware)

I am trying to do a system restore point or open MBAM and I cannot do either.

When trying to open MBAM I get an 372 error failed to load control 'vbalGrid' from vbalsgrid6.ocx

PLEASE help

Thanks

Jay

I did a hard restart and reactivated windows and now it is working again.

When the activation window came up this time it said it could not access the license.

Is it possible I removed something I shouldnt have?

[DarkSnakeKobra]

Sometimes when removing malware they tend to mess up the system in the process. Sort of a "payback" type deal for removing it.

[noknojon]

Hi -

Please check that the error number was not 732 (you quoted 372) -

If this was the error (732) please select your operating system and follow these directions - Also read the edit below -

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from Here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Windows Vista and Windows 7:

• Click on the Start button and select Control Panel
  
• Click on Programs and Features
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from Here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Note: You will need to reactivate the program using the license you were sent via email if using the Paid version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Can you also please use the ADD REPLY Tab at the bottom of the page , rather than the Reply Tab -

Thank You -

EDIT -

Please also read Item #17 from the FAQ section to see if this matches any error you get -