Jump to content

My Computer won't boot after I ran Malwarebytes


EvenO
 Share

Recommended Posts

Hei there ^_^

My Computer got infected by this malware program called "Antimalware Doctor" ;) And now my computer is totally crazy. It reboots constantly if I don't run in "Safe Mode".

So I ran windows in "Safe Mode" downloaded Malwarebytes on another computer and installed it on my infected computer. I ran Malwarebytes and found 9 infections. I deleted them and Malwarebytes asked me to reboot. I did so and now, my computer won't boot in any mode

It says: "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart you computer.

2. Choose your language settings, and then click "Next."

3. Click "Repair your computer"

If you do not have the disc, contact your system administrator or computer manufacturer for assistance.

File: \Windows\System32\Drivers\uzomkrx.sys

Status: 0xc0000225

Info: Windows failed to load because a critical system driver is missing, or corrupt."

Now... I don't have the installation disc, and I can't contact the "Computer Manufacturer" cause I build the computer myself

Anyone have any suggestions for what I should do?

Thanks in advance ^_^

-Even

Link to post
Share on other sites

Hello EvenO

Welcome to Malwarebytes.

=====================

Please restart the computer and continually tap the f8 key until you see an option that says Last known good configuration.

Using your arrow on the keyboard navigate to that setting and hit the enter key.

That should get you into Windows again.

If so do the following.

  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs

    %SYSTEMDRIVE%\*.*

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\System32\config\*.sav

    %systemroot%\system32\drivers\*.sys /90

    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

Link to post
Share on other sites

I did as you said and tried to start windows with Last known good configuration. But I still get the same error ^_^

Do I really have to re-install windows again? I really don't want to do that because I have a lot of documents and pictures I don't want to get lost.

Link to post
Share on other sites

  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.