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MalwareBytes can't find my rootkit/trojan


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I finally encountered a problem that MalwareBytes can't solve for me. I think I picked it up in an email, but possibly not. I worked on it for several hours the other night and scanned with Nod32, MBAM and a few other programs. Nothing was found. However, whenever I tried to go to an AV or anti malware site, several browser windows would open. NOD32 was shutting down the process, but strangely enough, there were no events in the NOD32 log. I finally ran TDSS killer and found 2 rootkits, which it killed. I thought I had solved the problem, but then again yesterday, my NOD32 window popped up with info that it had just caught and quarantined 2 different trojans. This time there was events in the log file.

J:\System Volume Information\_restore{B7FF5729-D500-4E58-95F9-B2281539DEB3}\RP28\A0001557.exe Win32/TrojanDownloader.Delf.DTT trojan deleted - quarantined Event occurred on a file modified by the application: C:\WINDOWS\system32\svchost.exe.

J:\System Volume Information\_restore{B7FF5729-D500-4E58-95F9-B2281539DEB3}\RP28\A0001557.exe

Hijackthislog.txt

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Hi, and Welcome to Malwarebytes!

Seems that those are inside your restore points. I usually delete all restore points once I clean up a computer and create a new restore point. Once you have done that you should be good to go, but if you want to make sure......

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" t_reply.gif button instead of other ones when you start replying. :)

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