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Thank you so much for this forum. I recently contracted the Security AV virus, which the Malwarebytes software was able to remove as far as I can see. But I still have the FindGala redirect when using Google. I am hoping someone can help me eliminate this reminant and any other hidden aspects of this virus.

I read the pinned topic above and tried to perform all of the preliminary steps as requested. I will cut and post the logs and attach the files, and hopefully they are done correctly and helpful. Once again, I am greatly appreciative of the help you provide.


DDS (Ver_10-03-17.01) - NTFSx86

Run by Moffatt at 21:37:00.85 on Mon 06/21/2010

Internet Explorer: 7.0.6000.17037




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Hello Michael! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

Please, uninstall the following applications:

  1. Adobe Reader 8.1.2
  2. Adobe Reader 8.1.2 Security Update 1 (KB403742)

You can read, how to this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s) in this sequence:

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log
  3. a new fresh DDS log only

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Thank you so much for your prompt response.

I uninstalled the Adobe Reader 8.1.2 I did not see the Security Update, is it possible it was also removed when I uninstalled the parent file?

I downloaded and ran JavaRa, twice, and it appeared to run correctly, but I could not locate a logfile when it was finished. Is said it would be on the C: drive, but I could not find one.

I deleted the "Java" files that were present on my computer from your list.

I updated and ran the Malwarebytes anti-malware software. The report is pasted below.

I ran DDS and the text file is pasted after the Malware Log

Once again, thank you for your help and patience.


Malwarebytes' Anti-Malware 1.46


Database version: 4225

Windows 6.0.6000

Internet Explorer 7.0.6000.17037

6/22/2010 10:02:16 AM

mbam-log-2010-06-22 (10-02-16).txt

Scan type: Quick scan

Objects scanned: 122585

Time elapsed: 5 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-03-17.01) - NTFSx86

Run by Moffatt at 10:12:18.09 on Tue 06/22/2010

Internet Explorer: 7.0.6000.17037


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Download this Registry Search (by Bobbi Flekman), save it, and extract regsearch.exe to the Desktop.

Doubleclick regsearch.exe to start it. In the top window, enter gala as the search string on the first line. Make sure all the option boxes are checked, and click OK button. Notepad will be opened with text in it (the file will be saved to the Desktop as well as RegSearch.txt). Post this text in your next reply.

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Please read the following through carefully so that you understand what to do.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK. (If Vista, click on the Vista Orb and copy and paste the following into the Search field. (make sure you include the quotation marks) Then press Ctrl+Shift+Enter.)
    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v
  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • It may ask you to reboot the computer to complete the process. Allow it to do so.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

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11:16:10:840 1468 TDSS rootkit removing tool May 31 2010 10:39:48

11:16:10:840 1468 ================================================================================

11:16:10:840 1468 SystemInfo:

11:16:10:840 1468 OS Version: 6.0.6000 ServicePack: 0.0

11:16:10:840 1468 Product type: Workstation

11:16:10:840 1468 ComputerName: MOFFATT-PC

11:16:10:840 1468 UserName: Moffatt

11:16:10:840 1468 Windows directory: C:\Windows

11:16:10:840 1468 Processor architecture: Intel x86

11:16:10:840 1468 Number of processors: 2

11:16:10:840 1468 Page size: 0x1000

11:16:10:840 1468 Boot type: Normal boot

11:16:10:840 1468 ================================================================================

11:16:11:105 1468 Initialize success

11:16:11:105 1468

11:16:11:105 1468 Scanning Services ...

11:16:11:557 1468 Raw services enum returned 426 services

11:16:11:557 1468

11:16:11:557 1468 Scanning Drivers ...

11:16:11:854 1468 ACPI (84fc6df81212d16be5c4f441682feccc) C:\Windows\system32\drivers\acpi.sys

11:16:11:901 1468 adp94xx (2edc5bbac6c651ece337bde8ed97c9fb) C:\Windows\system32\drivers\adp94xx.sys

11:16:11:916 1468 adpahci (b84088ca3cdca97da44a984c6ce1ccad) C:\Windows\system32\drivers\adpahci.sys

11:16:11:947 1468 adpu160m (7880c67bccc27c86fd05aa2afb5ea469) C:\Windows\system32\drivers\adpu160m.sys

11:16:11:979 1468 adpu320 (9ae713f8e30efc2abccd84904333df4d) C:\Windows\system32\drivers\adpu320.sys

11:16:12:010 1468 AFD (5d24caf8efd924a875698ff28384db8b) C:\Windows\system32\drivers\afd.sys

11:16:12:041 1468 agp440 (ef23439cdd587f64c2c1b8825cead7d8) C:\Windows\system32\drivers\agp440.sys

11:16:12:057 1468 aic78xx (ae1fdf7bf7bb6c6a70f67699d880592a) C:\Windows\system32\drivers\djsvs.sys

11:16:12:072 1468 aliide (90395b64600ebb4552e26e178c94b2e4) C:\Windows\system32\drivers\aliide.sys

11:16:12:088 1468 amdagp (2b13e304c9dfdfa5eb582f6a149fa2c7) C:\Windows\system32\drivers\amdagp.sys

11:16:12:088 1468 amdide (0577df1d323fe75a739c787893d300ea) C:\Windows\system32\drivers\amdide.sys

11:16:12:103 1468 AmdK7 (dc487885bcef9f28eece6fac0e5ddfc5) C:\Windows\system32\drivers\amdk7.sys

11:16:12:119 1468 AmdK8 (0ca0071da4315b00fc1328ca86b425da) C:\Windows\system32\DRIVERS\amdk8.sys

11:16:12:135 1468 arc (5f673180268bb1fdb69c99b6619fe379) C:\Windows\system32\drivers\arc.sys

11:16:12:150 1468 arcsas (957f7540b5e7f602e44648c7de5a1c05) C:\Windows\system32\drivers\arcsas.sys

11:16:12:181 1468 AsyncMac (e86cf7ce67d5de898f27ef884dc357d8) C:\Windows\system32\DRIVERS\asyncmac.sys

11:16:12:197 1468 atapi (b35cfcef838382ab6490b321c87edf17) C:\Windows\system32\drivers\atapi.sys

11:16:12:213 1468 Beep (ac3dd1708b22761ebd7cbe14dcc3b5d7) C:\Windows\system32\drivers\Beep.sys

11:16:12:306 1468 BHDrvx86 (87c00decc19bd995217a4a5fdd4d638c) C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20100522.001\BHDrvx86.sys

11:16:12:322 1468 bowser (913cd06fbe9105ce6077e90fd4418561) C:\Windows\system32\DRIVERS\bowser.sys

11:16:12:337 1468 BrFiltLo (9f9acc7f7ccde8a15c282d3f88b43309) C:\Windows\system32\drivers\brfiltlo.sys

11:16:12:353 1468 BrFiltUp (56801ad62213a41f6497f96dee83755a) C:\Windows\system32\drivers\brfiltup.sys

11:16:12:369 1468 Brserid (b304e75cff293029eddf094246747113) C:\Windows\system32\drivers\brserid.sys

11:16:12:384 1468 BrSerWdm (203f0b1e73adadbbb7b7b1fabd901f6b) C:\Windows\system32\drivers\brserwdm.sys

11:16:12:384 1468 BrUsbMdm (bd456606156ba17e60a04e18016ae54b) C:\Windows\system32\drivers\brusbmdm.sys

11:16:12:400 1468 BrUsbSer (af72ed54503f717a43268b3cc5faec2e) C:\Windows\system32\drivers\brusbser.sys

11:16:12:415 1468 BTHMODEM (ad07c1ec6665b8b35741ab91200c6b68) C:\Windows\system32\drivers\bthmodem.sys

11:16:12:447 1468 CbFs (68dfc4bcfa33c91cbcfc86c058267398) C:\Windows\system32\drivers\cbfs.sys

11:16:12:509 1468 ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\Windows\system32\drivers\N360\0402000.00C\ccHPx86.sys

11:16:12:525 1468 cdfs (6c3a437fc873c6f6a4fc620b6888cb86) C:\Windows\system32\DRIVERS\cdfs.sys

11:16:12:540 1468 cdrom (8d1866e61af096ae8b582454f5e4d303) C:\Windows\system32\DRIVERS\cdrom.sys

11:16:12:556 1468 circlass (da8e0afc7baa226c538ef53ac2f90897) C:\Windows\system32\drivers\circlass.sys

11:16:12:587 1468 CLFS (1b84fd0937d3b99af9ba38ddff3daf54) C:\Windows\system32\CLFS.sys

11:16:12:603 1468 cmdide (45201046c776ffdaf3fc8a0029c581c8) C:\Windows\system32\drivers\cmdide.sys

11:16:12:618 1468 Compbatt (82b8c91d327cfecf76cb58716f7d4997) C:\Windows\system32\drivers\compbatt.sys

11:16:12:618 1468 crcdisk (2a213ae086bbec5e937553c7d9a2b22c) C:\Windows\system32\drivers\crcdisk.sys

11:16:12:634 1468 Crusoe (22a7f883508176489f559ee745b5bf5d) C:\Windows\system32\drivers\crusoe.sys

11:16:12:649 1468 DfsC (a7179de59ae269ab70345527894ccd7c) C:\Windows\system32\Drivers\dfsc.sys

11:16:12:649 1468 disk (841af4c4d41d3e3b2f244e976b0f7963) C:\Windows\system32\drivers\disk.sys

11:16:12:696 1468 Dot4 (57b2d433a08b95e4f1b53a919937f3e5) C:\Windows\system32\DRIVERS\Dot4.sys

11:16:12:712 1468 Dot4Print (d93fa484bb62fbe7e5ef335c5415d3cf) C:\Windows\system32\DRIVERS\Dot4Prt.sys

11:16:12:743 1468 dot4usb (599742c4260fb3e8edb3be148b8ce856) C:\Windows\system32\DRIVERS\dot4usb.sys

11:16:12:743 1468 drmkaud (ee472cd2c01f6f8e8aa1fa06ffef61b6) C:\Windows\system32\drivers\drmkaud.sys

11:16:12:774 1468 DXGKrnl (334988883de69adb27e2cf9f9715bbdb) C:\Windows\System32\drivers\dxgkrnl.sys

11:16:12:805 1468 E1G60 (f88fb26547fd2ce6d0a5af2985892c48) C:\Windows\system32\DRIVERS\E1G60I32.sys

11:16:12:837 1468 Ecache (0efc7531b936ee57fdb4e837664c509f) C:\Windows\system32\drivers\ecache.sys

11:16:12:883 1468 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

11:16:12:915 1468 elxstor (e8f3f21a71720c84bcf423b80028359f) C:\Windows\system32\drivers\elxstor.sys

11:16:12:930 1468 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

11:16:12:961 1468 fastfat (84a317cb0b3954d3768cdcd018dbf670) C:\Windows\system32\drivers\fastfat.sys

11:16:12:961 1468 fdc (63bdada84951b9c03e641800e176898a) C:\Windows\system32\DRIVERS\fdc.sys

11:16:12:993 1468 FileInfo (65773d6115c037ffd7ef8280ae85eb9d) C:\Windows\system32\drivers\fileinfo.sys

11:16:13:008 1468 Filetrace (c226dd0de060745f3e042f58dcf78402) C:\Windows\system32\drivers\filetrace.sys

11:16:13:024 1468 flpydisk (6603957eff5ec62d25075ea8ac27de68) C:\Windows\system32\DRIVERS\flpydisk.sys

11:16:13:039 1468 FltMgr (a6a8da7ae4d53394ab22ac3ab6d3f5d3) C:\Windows\system32\drivers\fltmgr.sys

11:16:13:071 1468 Fs_Rec (66a078591208baa210c7634b11eb392c) C:\Windows\system32\drivers\Fs_Rec.sys

11:16:13:102 1468 gagp30kx (4e1cd0a45c50a8882616cae5bf82f3c5) C:\Windows\system32\drivers\gagp30kx.sys

11:16:13:117 1468 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\Windows\system32\Drivers\GEARAspiWDM.sys

11:16:13:164 1468 HdAudAddService (cb04c744be0a61b1d648faed182c3b59) C:\Windows\system32\drivers\HdAudio.sys

11:16:13:195 1468 HDAudBus (0db613a7e427b5663563677796fd5258) C:\Windows\system32\DRIVERS\HDAudBus.sys

11:16:13:211 1468 HidBth (1338520e78d90154ed6be8f84de5fceb) C:\Windows\system32\drivers\hidbth.sys

11:16:13:227 1468 HidIr (ff3160c3a2445128c5a6d9b076da519e) C:\Windows\system32\drivers\hidir.sys

11:16:13:242 1468 HidUsb (3c64042b95e583b366ba4e5d2450235e) C:\Windows\system32\drivers\hidusb.sys

11:16:13:258 1468 HpCISSs (df353b401001246853763c4b7aaa6f50) C:\Windows\system32\drivers\hpcisss.sys

11:16:13:305 1468 HSF_DP (88749fbf8beb18c90e7d6626c8c1910b) C:\Windows\system32\DRIVERS\HSX_DP.sys

11:16:13:351 1468 HSXHWBS2 (fe440536bd98af772130dc3a6fe1915f) C:\Windows\system32\DRIVERS\HSXHWBS2.sys

11:16:13:398 1468 HTTP (ea24fe637d974a8a31bc650f478e3533) C:\Windows\system32\drivers\HTTP.sys

11:16:13:414 1468 i2omp (324c2152ff2c61abae92d09f3cca4d63) C:\Windows\system32\drivers\i2omp.sys

11:16:13:445 1468 i8042prt (1c9ee072baa3abb460b91d7ee9152660) C:\Windows\system32\DRIVERS\i8042prt.sys

11:16:13:461 1468 iaStorV (c957bf4b5d80b46c5017bf0101e6c906) C:\Windows\system32\drivers\iastorv.sys

11:16:13:570 1468 IDSVix86 (2edd3504457691a10328079da011d0b8) C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20100617.005\IDSvix86.sys

11:16:13:570 1468 iirsp (2d077bf86e843f901d8db709c95b49a5) C:\Windows\system32\drivers\iirsp.sys

11:16:13:648 1468 IntcAzAudAddService (edc37b918e583a5a813c53d4f5588255) C:\Windows\system32\drivers\RTKVHDA.sys

11:16:13:663 1468 intelide (97469037714070e45194ed318d636401) C:\Windows\system32\drivers\intelide.sys

11:16:13:663 1468 intelppm (ce44cc04262f28216dd4341e9e36a16f) C:\Windows\system32\DRIVERS\intelppm.sys

11:16:13:679 1468 IpFilterDriver (880c6f86cc3f551b8fea2c11141268c0) C:\Windows\system32\DRIVERS\ipfltdrv.sys

11:16:13:710 1468 IPMIDRV (40f34f8aba2a015d780e4b09138b6c17) C:\Windows\system32\drivers\ipmidrv.sys

11:16:13:726 1468 IPNAT (10077c35845101548037df04fd1a420b) C:\Windows\system32\DRIVERS\ipnat.sys

11:16:13:741 1468 IRENUM (a82f328f4792304184642d6d397bb1e3) C:\Windows\system32\drivers\irenum.sys

11:16:13:757 1468 isapnp (350fca7e73cf65bcef43fae1e4e91293) C:\Windows\system32\drivers\isapnp.sys

11:16:13:788 1468 iScsiPrt (4dca456d4d5723f8fa9c6760d240b0df) C:\Windows\system32\DRIVERS\msiscsi.sys

11:16:13:804 1468 iteatapi (bced60d16156e428f8df8cf27b0df150) C:\Windows\system32\drivers\iteatapi.sys

11:16:13:819 1468 iteraid (06fa654504a498c30adca8bec4e87e7e) C:\Windows\system32\drivers\iteraid.sys

11:16:13:835 1468 kbdclass (b076b2ab806b3f696dab21375389101c) C:\Windows\system32\DRIVERS\kbdclass.sys

11:16:13:851 1468 kbdhid (d2600cb17b7408b4a83f231dc9a11ac3) C:\Windows\system32\drivers\kbdhid.sys

11:16:13:882 1468 klmd23 (67e1faa88fb397b3d56909d7e04f4dd3) C:\Windows\system32\drivers\klmd.sys

11:16:13:944 1468 KSecDD (0a829977b078dea11641fc2af87ceade) C:\Windows\system32\Drivers\ksecdd.sys

11:16:13:960 1468 lltdio (fd015b4f95daa2b712f0e372a116fbad) C:\Windows\system32\DRIVERS\lltdio.sys

11:16:13:975 1468 LSI_FC (a2262fb9f28935e862b4db46438c80d2) C:\Windows\system32\drivers\lsi_fc.sys

11:16:14:007 1468 LSI_SAS (30d73327d390f72a62f32c103daf1d6d) C:\Windows\system32\drivers\lsi_sas.sys

11:16:14:022 1468 LSI_SCSI (e1e36fefd45849a95f1ab81de0159fe3) C:\Windows\system32\drivers\lsi_scsi.sys

11:16:14:038 1468 luafv (42885bb44b6e065b8575a8dd6c430c52) C:\Windows\system32\drivers\luafv.sys

11:16:14:085 1468 MDFSYSNT (a3442f017d533025f5efb26dfb5a4cd0) C:\Windows\system32\drivers\MDFSYSNT.sys

11:16:14:085 1468 mdmxsdk (0cea2d0d3fa284b85ed5b68365114f76) C:\Windows\system32\DRIVERS\mdmxsdk.sys

11:16:14:116 1468 megasas (d153b14fc6598eae8422a2037553adce) C:\Windows\system32\drivers\megasas.sys

11:16:14:131 1468 Modem (21755967298a46fb6adfec9db6012211) C:\Windows\system32\drivers\modem.sys

11:16:14:163 1468 monitor (7446e104a5fe5987ca9e4983fbac4f97) C:\Windows\system32\DRIVERS\monitor.sys

11:16:14:178 1468 mouclass (5fba13c1a1841b0885d316ed3589489d) C:\Windows\system32\DRIVERS\mouclass.sys

11:16:14:194 1468 mouhid (a3a6dff7e9e757db3df51a833bc28885) C:\Windows\system32\drivers\mouhid.sys

11:16:14:194 1468 MountMgr (01f1e5a3e4877c931cbb31613fec16a6) C:\Windows\system32\drivers\mountmgr.sys

11:16:14:225 1468 mpio (583a41f26278d9e0ea548163d6139397) C:\Windows\system32\drivers\mpio.sys

11:16:14:256 1468 mpsdrv (6e7a7f0c1193ee5648443fe2d4b789ec) C:\Windows\system32\drivers\mpsdrv.sys

11:16:14:256 1468 Mraid35x (4fbbb70d30fd20ec51f80061703b001e) C:\Windows\system32\drivers\mraid35x.sys

11:16:14:287 1468 MRxDAV (1d8828b98ee309d65e006f0829e280e5) C:\Windows\system32\drivers\mrxdav.sys

11:16:14:319 1468 mrxsmb (8af705ce1bb907932157fab821170f27) C:\Windows\system32\DRIVERS\mrxsmb.sys

11:16:14:334 1468 mrxsmb10 (47e13ab23371be3279eef22bbfa2c1be) C:\Windows\system32\DRIVERS\mrxsmb10.sys

11:16:14:365 1468 mrxsmb20 (90b3fc7bd6b3d7ee7635debba2187f66) C:\Windows\system32\DRIVERS\mrxsmb20.sys

11:16:14:381 1468 msahci (742aed7939e734c36b7e8d6228ce26b7) C:\Windows\system32\drivers\msahci.sys

11:16:14:397 1468 msdsm (3fc82a2ae4cc149165a94699183d3028) C:\Windows\system32\drivers\msdsm.sys

11:16:14:412 1468 Msfs (729eafefd4e7417165f353a18dbe947d) C:\Windows\system32\drivers\Msfs.sys

11:16:14:428 1468 msisadrv (5f454a16a5146cd91a176d70f0cfa3ec) C:\Windows\system32\drivers\msisadrv.sys

11:16:14:443 1468 MSKSSRV (892cedefa7e0ffe7be8da651b651d047) C:\Windows\system32\drivers\MSKSSRV.sys

11:16:14:459 1468 MSPCLOCK (ae2cb1da69b2676b4cee2a501af5871c) C:\Windows\system32\drivers\MSPCLOCK.sys

11:16:14:475 1468 MSPQM (f910da84fa90c44a3addb7cd874463fd) C:\Windows\system32\drivers\MSPQM.sys

11:16:14:506 1468 MsRPC (84571c0ae07647ba38d493f5f0015df7) C:\Windows\system32\drivers\MsRPC.sys

11:16:14:521 1468 mssmbios (4385c80ede885e25492d408cad91bd6f) C:\Windows\system32\DRIVERS\mssmbios.sys

11:16:14:537 1468 MSTEE (c826dd1373f38afd9ca46ec3c436a14e) C:\Windows\system32\drivers\MSTEE.sys

11:16:14:553 1468 Mup (fa7aa70050cf5e2d15de00941e5665e5) C:\Windows\system32\Drivers\mup.sys

11:16:14:584 1468 NativeWifiP (6da4a0fc7c0e83df0cb3cfd0a514c3bc) C:\Windows\system32\DRIVERS\nwifi.sys

11:16:14:693 1468 NAVENG (83518e6cc82bdc3c3db0c12d1c9a2275) C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100622.003\NAVENG.SYS

11:16:14:740 1468 NAVEX15 (85cf37740fe06c7a2eaa7f6c81f0819c) C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100622.003\NAVEX15.SYS

11:16:14:755 1468 NDIS (227c11e1e7cf6ef8afb2a238d209760c) C:\Windows\system32\drivers\ndis.sys

11:16:14:787 1468 NdisTapi (81659cdcbd0f9a9e07e6878ad8c78d3f) C:\Windows\system32\DRIVERS\ndistapi.sys

11:16:14:818 1468 Ndisuio (5de5ee546bf40838ebe0e01cb629df64) C:\Windows\system32\DRIVERS\ndisuio.sys

11:16:14:833 1468 NdisWan (397402adcbb8946223a1950101f6cd94) C:\Windows\system32\DRIVERS\ndiswan.sys

11:16:14:849 1468 NDProxy (1b24fa907af283199a81b3bb37e5e526) C:\Windows\system32\drivers\NDProxy.sys

11:16:14:865 1468 NetBIOS (356dbb9f98e8dc1028dd3092fceeb877) C:\Windows\system32\DRIVERS\netbios.sys

11:16:14:880 1468 netbt (e3a168912e7eefc3bd3b814720d68b41) C:\Windows\system32\DRIVERS\netbt.sys

11:16:14:896 1468 nfrd960 (2e7fb731d4790a1bc6270accefacb36e) C:\Windows\system32\drivers\nfrd960.sys

11:16:14:911 1468 Npfs (4f9832beb9fafd8ceb0e541f1323b26e) C:\Windows\system32\drivers\Npfs.sys

11:16:14:927 1468 nsiproxy (b488dfec274de1fc9d653870ef2587be) C:\Windows\system32\drivers\nsiproxy.sys

11:16:14:974 1468 Ntfs (37430aa7a66d7a63407adc2c0d05e9f6) C:\Windows\system32\drivers\Ntfs.sys

11:16:15:005 1468 ntrigdigi (e875c093aec0c978a90f30c9e0dfbb72) C:\Windows\system32\drivers\ntrigdigi.sys

11:16:15:021 1468 Null (ec5efb3c60f1b624648344a328bce596) C:\Windows\system32\drivers\Null.sys

11:16:15:067 1468 NVENETFD (b896fb556b4dc1e1d2943559ea79c5c5) C:\Windows\system32\DRIVERS\nvmfdx32.sys

11:16:15:270 1468 nvlddmkm (fbba09782f2fac5a57619df378ba9372) C:\Windows\system32\DRIVERS\nvlddmkm.sys

11:16:15:317 1468 nvraid (e69e946f80c1c31c53003bfbf50cbb7c) C:\Windows\system32\drivers\nvraid.sys

11:16:15:348 1468 nvstor (9e0ba19a28c498a6d323d065db76dffc) C:\Windows\system32\drivers\nvstor.sys

11:16:15:379 1468 nvstor32 (63b7838e9c272baaa7b33a0ca4ebb748) C:\Windows\system32\DRIVERS\nvstor32.sys

11:16:15:395 1468 nv_agp (07c186427eb8fcc3d8d7927187f260f7) C:\Windows\system32\drivers\nv_agp.sys

11:16:15:426 1468 ohci1394 (be32da025a0be1878f0ee8d6d9386cd5) C:\Windows\system32\DRIVERS\ohci1394.sys

11:16:15:457 1468 PalmUSBD (803cf09c795290825607505d37819135) C:\Windows\system32\drivers\PalmUSBD.sys

11:16:15:489 1468 Parport (0fa9b5055484649d63c303fe404e5f4d) C:\Windows\system32\drivers\parport.sys

11:16:15:504 1468 partmgr (555a5b2c8022983bc7467bc925b222ee) C:\Windows\system32\drivers\partmgr.sys

11:16:15:520 1468 Parvdm (4f9a6a8a31413180d0fcb279ad5d8112) C:\Windows\system32\drivers\parvdm.sys

11:16:15:551 1468 pci (1085d75657807e0e8b32f9e19a1647c3) C:\Windows\system32\drivers\pci.sys

11:16:15:582 1468 pciide (caba65e9c41cd2900d4c92d4f825c5f8) C:\Windows\system32\drivers\pciide.sys

11:16:15:598 1468 pcmcia (e6f3fb1b86aa519e7698ad05e58b04e5) C:\Windows\system32\drivers\pcmcia.sys

11:16:15:645 1468 PCTCore (167b2fea66dde6925766d1a81a1affc0) C:\Windows\system32\drivers\PCTCore.sys

11:16:15:676 1468 PEAUTH (6349f6ed9c623b44b52ea3c63c831a92) C:\Windows\system32\drivers\peauth.sys

11:16:15:707 1468 PptpMiniport (c04dec5ace67c5247b150c4223970bb7) C:\Windows\system32\DRIVERS\raspptp.sys

11:16:15:723 1468 Processor (0e3cef5d28b40cf273281d620c50700a) C:\Windows\system32\drivers\processr.sys

11:16:15:754 1468 Ps2 (390c204ced3785609ab24e9c52054a84) C:\Windows\system32\DRIVERS\PS2.sys

11:16:15:785 1468 PSched (2c8bae55247c4e09352e870292e4d1ab) C:\Windows\system32\DRIVERS\pacer.sys

11:16:15:832 1468 ql2300 (ccdac889326317792480c0a67156a1ec) C:\Windows\system32\drivers\ql2300.sys

11:16:15:847 1468 ql40xx (81a7e5c076e59995d54bc1ed3a16e60b) C:\Windows\system32\drivers\ql40xx.sys

11:16:15:863 1468 QWAVEdrv (d2b3e2b7426dc23e185fbc73c8936c12) C:\Windows\system32\drivers\qwavedrv.sys

11:16:15:879 1468 RasAcd (bd7b30f55b3649506dd8b3d38f571d2a) C:\Windows\system32\DRIVERS\rasacd.sys

11:16:15:894 1468 Rasl2tp (68b0019fee429ec49d29017af937e482) C:\Windows\system32\DRIVERS\rasl2tp.sys

11:16:15:910 1468 RasPppoe (ccf4e9c6cbbac81437f88cb2ae0b6c96) C:\Windows\system32\DRIVERS\raspppoe.sys

11:16:15:925 1468 rdbss (54129c5d9581bbec8bd1ebd3ba813f47) C:\Windows\system32\DRIVERS\rdbss.sys

11:16:15:941 1468 RDPCDD (794585276b5d7fca9f3fc15543f9f0b9) C:\Windows\system32\DRIVERS\RDPCDD.sys

11:16:15:957 1468 rdpdr (e8bd98d46f2ed77132ba927fccb47d8b) C:\Windows\system32\drivers\rdpdr.sys

11:16:15:972 1468 RDPENCDD (980b56e2e273e19d3a9d72d5c420f008) C:\Windows\system32\drivers\rdpencdd.sys

11:16:16:003 1468 RDPWD (8830e790a74a96605faba74f9665bb3c) C:\Windows\system32\drivers\RDPWD.sys

11:16:16:019 1468 rspndr (97e939d2128fec5d5a3e6e79b290a2f4) C:\Windows\system32\DRIVERS\rspndr.sys

11:16:16:035 1468 sbp2port (3ce8f073a557e172b330109436984e30) C:\Windows\system32\drivers\sbp2port.sys

11:16:16:050 1468 secdrv (90a3935d05b494a5a39d37e71f09a677) C:\Windows\system32\drivers\secdrv.sys

11:16:16:066 1468 Serenum (68e44e331d46f0fb38f0863a84cd1a31) C:\Windows\system32\drivers\serenum.sys

11:16:16:097 1468 Serial (c70d69a918b178d3c3b06339b40c2e1b) C:\Windows\system32\drivers\serial.sys

11:16:16:128 1468 sermouse (450accd77ec5cea720c1cdb9e26b953b) C:\Windows\system32\drivers\sermouse.sys

11:16:16:159 1468 sffdisk (51cf56aa8bcc241f134b420b8f850406) C:\Windows\system32\drivers\sffdisk.sys

11:16:16:175 1468 sffp_mmc (96ded8b20c734ac41641ce275250e55d) C:\Windows\system32\drivers\sffp_mmc.sys

11:16:16:191 1468 sffp_sd (8b08cab1267b2c377883fc9e56981f90) C:\Windows\system32\drivers\sffp_sd.sys

11:16:16:206 1468 sfloppy (46ed8e91793b2e6f848015445a0ac188) C:\Windows\system32\drivers\sfloppy.sys

11:16:16:237 1468 sisagp (d2a595d6eebeeaf4334f8e50efbc9931) C:\Windows\system32\drivers\sisagp.sys

11:16:16:237 1468 SiSRaid2 (cedd6f4e7d84e9f98b34b3fe988373aa) C:\Windows\system32\drivers\sisraid2.sys

11:16:16:253 1468 SiSRaid4 (df843c528c4f69d12ce41ce462e973a7) C:\Windows\system32\drivers\sisraid4.sys

11:16:16:269 1468 Smb (ac0d90738adb51a6fd12ff00874a2162) C:\Windows\system32\DRIVERS\smb.sys

11:16:16:284 1468 spldr (426f9b029aa9162ceccf65369457d046) C:\Windows\system32\drivers\spldr.sys

11:16:16:315 1468 SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\Windows\System32\Drivers\N360\0402000.00C\SRTSP.SYS

11:16:16:331 1468 SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\Windows\system32\drivers\N360\0402000.00C\SRTSPX.SYS

11:16:16:378 1468 srv (038579c35f7cad4a4bbf735dbf83277d) C:\Windows\system32\DRIVERS\srv.sys

11:16:16:409 1468 srv2 (6971a757af8cb5e2cbcbb76cc530db6c) C:\Windows\system32\DRIVERS\srv2.sys

11:16:16:456 1468 srvnet (9e1a4603b874eebce0298113951abefb) C:\Windows\system32\DRIVERS\srvnet.sys

11:16:16:456 1468 swenum (1379bdb336f8158c176a465e30759f57) C:\Windows\system32\DRIVERS\swenum.sys

11:16:16:471 1468 Symc8xx (192aa3ac01df071b541094f251deed10) C:\Windows\system32\drivers\symc8xx.sys

11:16:16:503 1468 SymDS (56890bf9d9204b93042089d4b45ae671) C:\Windows\system32\drivers\N360\0402000.00C\SYMDS.SYS

11:16:16:518 1468 SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\Windows\system32\drivers\N360\0402000.00C\SYMEFA.SYS

11:16:16:565 1468 SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\Windows\system32\Drivers\SYMEVENT.SYS

11:16:16:596 1468 SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\Windows\system32\drivers\N360\0402000.00C\Ironx86.SYS

11:16:16:612 1468 SYMTDIv (bf610335eda8d9026e45b4ac73d0de58) C:\Windows\System32\Drivers\N360\0402000.00C\SYMTDIV.SYS

11:16:16:627 1468 Sym_hi (8c8eb8c76736ebaf3b13b633b2e64125) C:\Windows\system32\drivers\sym_hi.sys

11:16:16:627 1468 Sym_u3 (8072af52b5fd103bbba387a1e49f62cb) C:\Windows\system32\drivers\sym_u3.sys

11:16:16:674 1468 Tcpip (4a82fa8f0df67aa354580c3faaf8bde3) C:\Windows\system32\drivers\tcpip.sys

11:16:16:705 1468 Tcpip6 (4a82fa8f0df67aa354580c3faaf8bde3) C:\Windows\system32\DRIVERS\tcpip.sys

11:16:16:737 1468 tcpipreg (5ce0c4a7b12d0067dad527d72b68c726) C:\Windows\system32\drivers\tcpipreg.sys

11:16:16:752 1468 TDPIPE (964248aef49c31fa6a93201a73ffaf50) C:\Windows\system32\drivers\tdpipe.sys

11:16:16:768 1468 TDTCP (7d2c1ae1648a60fce4aa0f7982e419d3) C:\Windows\system32\drivers\tdtcp.sys

11:16:16:783 1468 tdx (ab4fde8af4a0270a46a001c08cbce1c2) C:\Windows\system32\DRIVERS\tdx.sys

11:16:16:799 1468 TermDD (2c549bd9dd091fbfaa0a2a48e82ec2fb) C:\Windows\system32\DRIVERS\termdd.sys

11:16:16:815 1468 tssecsrv (29f0eca726f0d51f7e048bdb0b372f29) C:\Windows\system32\DRIVERS\tssecsrv.sys

11:16:16:846 1468 tunmp (65e953bc0084d44498b51f59784d2a82) C:\Windows\system32\DRIVERS\tunmp.sys

11:16:16:861 1468 tunnel (4a39bda5e0fd30bdf4884f9d33ae6105) C:\Windows\system32\DRIVERS\tunnel.sys

11:16:16:877 1468 uagp35 (c3ade15414120033a36c0f293d4a4121) C:\Windows\system32\drivers\uagp35.sys

11:16:16:893 1468 udfs (6348da98707ceda8a0dfb05820e17732) C:\Windows\system32\DRIVERS\udfs.sys

11:16:16:924 1468 uliagpkx (75e6890ebfce0841d3291b02e7a8bdb0) C:\Windows\system32\drivers\uliagpkx.sys

11:16:16:939 1468 uliahci (3cd4ea35a6221b85dcc25daa46313f8d) C:\Windows\system32\drivers\uliahci.sys

11:16:16:955 1468 UlSata (8514d0e5cd0534467c5fc61be94a569f) C:\Windows\system32\drivers\ulsata.sys

11:16:16:986 1468 ulsata2 (38c3c6e62b157a6bc46594fada45c62b) C:\Windows\system32\drivers\ulsata2.sys

11:16:16:986 1468 umbus (3fb78f1d1dd86d87bececd9dffa24dd9) C:\Windows\system32\DRIVERS\umbus.sys

11:16:17:017 1468 usbccgp (03b01e8dbd2da2b49157b7e51912aaf2) C:\Windows\system32\DRIVERS\usbccgp.sys

11:16:17:049 1468 usbcir (e9476e6c486e76bc4898074768fb7131) C:\Windows\system32\drivers\usbcir.sys

11:16:17:064 1468 usbehci (2f83363f98484f8edaf49f9b41520d14) C:\Windows\system32\DRIVERS\usbehci.sys

11:16:17:080 1468 usbhub (14d2a4dcd92c0b3368667aed6893463d) C:\Windows\system32\DRIVERS\usbhub.sys

11:16:17:095 1468 usbohci (51dc36722172d45f2f935ce5cc18a812) C:\Windows\system32\DRIVERS\usbohci.sys

11:16:17:095 1468 usbprint (b51e52acf758be00ef3a58ea452fe360) C:\Windows\system32\DRIVERS\usbprint.sys

11:16:17:127 1468 usbscan (b1f95285c08ddfe00c0b955462637ec7) C:\Windows\system32\DRIVERS\usbscan.sys

11:16:17:142 1468 USBSTOR (7887ce56934e7f104e98c975f47353c5) C:\Windows\system32\DRIVERS\USBSTOR.SYS

11:16:17:158 1468 usbuhci (325dbbacb8a36af9988ccf40eac228cc) C:\Windows\system32\DRIVERS\usbuhci.sys

11:16:17:173 1468 vga (7d92be0028ecdedec74617009084b5ef) C:\Windows\system32\DRIVERS\vgapnp.sys

11:16:17:189 1468 VgaSave (17a8f877314e4067f8c8172cc6d9101c) C:\Windows\System32\drivers\vga.sys

11:16:17:205 1468 viaagp (045d9961e591cf0674a920b6ba3ba5cb) C:\Windows\system32\drivers\viaagp.sys

11:16:17:220 1468 ViaC7 (56a4de5f02f2e88182b0981119b4dd98) C:\Windows\system32\drivers\viac7.sys

11:16:17:220 1468 viaide (fd2e3175fcada350c7ab4521dca187ec) C:\Windows\system32\drivers\viaide.sys

11:16:17:251 1468 volmgr (103e84c95832d0ed93507997cc7b54e8) C:\Windows\system32\drivers\volmgr.sys

11:16:17:267 1468 volmgrx (294da8d3f965f6a8db934a83c7b461ff) C:\Windows\system32\drivers\volmgrx.sys

11:16:17:298 1468 volsnap (80dc0c9bcb579ed9815001a4d37cbfd5) C:\Windows\system32\drivers\volsnap.sys

11:16:17:314 1468 vsmraid (d984439746d42b30fc65a4c3546c6829) C:\Windows\system32\drivers\vsmraid.sys

11:16:17:329 1468 WacomPen (48dfee8f1af7c8235d4e626f0c4fe031) C:\Windows\system32\drivers\wacompen.sys

11:16:17:345 1468 Wanarp (6798c1209a53b5a0ded8d437c45145ff) C:\Windows\system32\DRIVERS\wanarp.sys

11:16:17:361 1468 Wanarpv6 (6798c1209a53b5a0ded8d437c45145ff) C:\Windows\system32\DRIVERS\wanarp.sys

11:16:17:361 1468 Wd (afc5ad65b991c1e205cf25cfdbf7a6f4) C:\Windows\system32\drivers\wd.sys

11:16:17:407 1468 Wdf01000 (7b5f66e4a2219c7d9daf9e738480e534) C:\Windows\system32\drivers\Wdf01000.sys

11:16:17:454 1468 winachsf (72cc6a8ca7891031d6380db5025c773c) C:\Windows\system32\DRIVERS\HSX_CNXT.sys

11:16:17:470 1468 winusb (086d2e78eecd6195667282adc6ca109f) C:\Windows\system32\DRIVERS\WinUSB.SYS

11:16:17:485 1468 WmiAcpi (701a9f884a294327e9141d73746ee279) C:\Windows\system32\drivers\wmiacpi.sys

11:16:17:517 1468 ws2ifsl (84620aecdcfd2a7a14e6263927d8c0ed) C:\Windows\system32\drivers\ws2ifsl.sys

11:16:17:548 1468 XAudio (dab33cfa9dd24251aaa389ff36b64d4b) C:\Windows\system32\DRIVERS\xaudio.sys

11:16:17:563 1468 xcbdaNtsc (da57c74aaeabd6f97f404151069be42e) C:\Windows\system32\DRIVERS\xcbda.sys

11:16:17:563 1468

11:16:17:563 1468 Completed

11:16:17:563 1468

11:16:17:563 1468 Results:

11:16:17:563 1468 Registry objects infected / cured / cured on reboot: 0 / 0 / 0

11:16:17:563 1468 File objects infected / cured / cured on reboot: 0 / 0 / 0

11:16:17:563 1468

11:16:17:579 1468 KLMD(ARK) unloaded successfully

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**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:



[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.


[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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In the course of downloading and running Combofix I did not have or see an opportunity to change the name. It just started running. I'm not sure if I can redo it, or if it cannot be redone, but here is the log from the program without the name change. Let me know what I should do.

ComboFix 10-06-22.01 - Moffatt 06/22/2010 11:33:44.1.2 - x86


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Doubleclick regsearch.exe to start it. In the top window, enter findgala as the search string on the first line. Make sure all the option boxes are checked, and click OK button. Notepad will be opened with text in it (the file will be saved to the Desktop as well as RegSearch.txt). Post this text in your next reply.

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Yes, don't worry.

Open Notepad and copy and paste next in it:

regedit /e look1.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes"
regedit /e look2.txt "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes"
Type look*.txt >log.txt
start log.txt
del look1.txt look2.txt
del %0

Save this as fix.bat . Choose to save as All Files and place it on your desktop.

Doubleclick on it and when it asks you, click Yes and then OK button.

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So I understand correctly, you want me to copy the code below into a new notebook file and then run it? I am away from my computer for a few hours and will have to do it in a bit, but I wanted to doublecheck to make sure you did not mean copy the code into an existing file. thanks.


Yes, don't worry.

Open Notepad and copy and paste next in it:

regedit /e look1.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes"
regedit /e look2.txt "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes"
Type look*.txt >log.txt
start log.txt
del look1.txt look2.txt
del %0

Save this as fix.bat . Choose to save as All Files and place it on your desktop.

Doubleclick on it and when it asks you, click Yes and then OK button.

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Okay, let's try this way.

Click on Start -> Run... and type REGEDIT and browse to the following keys and export them and paste back their contents.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes

Just right click and choose EXPORT and save it on your desktop and save it as 1a65f4eab.REG

Right click over them one by one and choose EDIT and it should open in Notepad. Then select all and copy and paste them back on your next reply.

P.S.: Next, again but this time use:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes
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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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