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Runtime error 372


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On my son's computer, it's not possible to access on lot of software, including Malwarebyte and Norton 360.

With Malwarebyte, I've got this message: Runtime error 372 Failed to load vbalGrid from vbalgrid6. ocx

It's not possible to restore windows (no access on the agenda...)

When I'm starting the computer, there is this message:event monitor user notification tool has got a problem and need to be closed.

It's not possible to connect to internet.

Below, here is the highjacklog.

Thanks in advance to help me.

Sorry for the different mistakes in my message, but I'm not english native.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:43:31, on 13/05/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Application Updater\ApplicationUpdater.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\WINDOWS\WebCam\M3000\M3000Mnt.exe

C:\Program Files\Fichiers communs\Java\Java Update\jusched.exe

C:\Program Files\Search Settings\SearchSettings.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

E:\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.durable.com/recherche

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.durable.com/recherche

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.durable.com/recherche

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.durable.com/recherche

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.durable.com/recherche

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.durable.com/recherche

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.durable.com/recherche

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.durable.com/recherche

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\SearchSettings.dll

O2 - BHO: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\SearchSettings.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O3 - Toolbar: WalterShop - {9ec204df-0e48-4c32-816e-2e928a4fd9c2} - mscoree.dll (file missing)

O3 - Toolbar: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Fichiers communs\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [searchSettings] C:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Fichiers communs\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-21-1599196801-1482789601-4210259494-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

O8 - Extra context menu item: T

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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