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Malware Virus: Prevents malwarebytes from running, HELP!

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I have just contracted a Malware virus, as usual posing as an Antivirus Program. The Alerts continually pop up as well distasteful websites. Most importantly it prevents programs from opening, a popup appears that sais "Application cannot be executed. The file *******.exe is infected. Do you want to activate you antivirus software now?

I cannot access task manager, and using safe mode to open malwarebytes also does not work.

I downloaded Malwarebytes to my C: but then was blocked access to install it, I then downloaded it to another drive and that allowed me to install it, however, now i am unable to run malwarebytes and do a scan.

Please Help,


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  • Root Admin

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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