How do I know if maleware has been completely removed?

[squelch41]

How do I know if maleware has been completely removed?

I had a pretty nasty peice of malware/scareware called "Antispyware Soft" or "Antivirus Soft" on my computer. It was preventing me from running Malwarebytes (or anything else) and so I did a google search (via a 2nd computer). When I did a google search I found some instructions that talked about removing some registry keys and some other stuff. I tried to follow the direcetions but things were just different enough that I could not do what worked for the other guy. I decided to revert to a restore point which was created a few days before the infection. That got me to the point where I could update and run Malwarebytes. When I ran it it found only a couple things to delete (even on a full scan) but only one was a registry key. I was sure that there were supposed to be like 4 or 5 keys that needed to be deleted (per the info I found on the google search results) to fix this nasty. So, how can I find out if the infection is completely removed?

Thanks for reading,

/John

[marktreg]

Hello, and welcome to malwarebytes.org

It is the policy of this forum that we can only work on malware related problems in the Malware Removal - HijackThis Logs forum, not in the general forums.

malwarebytes.org has a team of experts who will help you fix any malware related problems on your system.

If you would like a malware removal expert to check your computer, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic in the Malware Removal - HijackThis Logs forum here. If you cannot complete any of the steps, just post a NEW topic here and describe the problems you are having.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[squelch41]

OK thank you. Sorry I posted in the wrong place.

/John

[Firefox]

Try clicking on My Controls on the top of this page, then while in the My Controls Page look at the left side column and check under My Subscriptions..... You should be able to check what you are subscribed to and unsubscribe there.