Error on enabling protection: [Open Event] General Settings 2

[john_hamster]

I have ver. 1.45 installed on HP laptop Pavilon dv6, and recently when manually starting Protection module, I get the following message on Exiting:

<[Open Event] General Setting 2>. Upon clicking on the <OK> button the application shuts down, and loss of protection. Any suggestions for a fix? Never have seen this problem before using several earlier versions. Absolutely no change in PC settings or any other potential conflicting apps added in the interim.

[Firefox]

Please try the following to see if it helps:

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.
    

Windows Vista and Windows 7:

• Click on the Start button and select Control Panel
  
• Click on Programs and Features
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.
    

[john_hamster]

Thank you, Firefox, for responding. So, did everything required, and downloaded program from CNET site...went to the <Protection> page, where I got the <Purchase> or <Register> prompts. I then tried to enter all the reg data from original email when first purchased, and kept getting the

<...member does not have to register their (sic) account...> error message. What now?

[john_hamster]

Uh, OK, user error in entering required license info...back on stream and everything working well. Thanks again for input.

[Firefox]

glad to hear all is well now....

Don't hesitate to come back should you have any other questions.