XP Defender Malware

[sirdouglasb]

I have been unable to remove XP defender. I have downloaded the specific utility for removal from this site, but XP defender blocks it. I renamed it to mbam.com and was able to run the set up routine. However, XP Defender blocks the program from actually running. Same with Spyware doctor.

In Regedit, it seems like there were a lot of entries listed under the folder "Your Protection". I deleted the folder and still had no luck when I rebooted into safe mode.

Is there any free on-line removal tool that can remove this? I have not had much experience with the regedit function, so if there is a manual removal routine that is very detailed for idiots like, I could give that a try as well.

Is there anyway I can stop this program from running at startup so that I can run Mbam?

Does XP defender also prevent you from using the system restore? Because I have not been able to do a restore either.

Help please!

Douglas

[Kenny94]

Hi Douglas And Welcome to Malwarebytes!

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are 6 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Admin

You only need to get one of them to run, not all of them.

1. rkill.exe
   
2. rkill.com
   
3. rkill.scr
   
4. rkill.pif
   
5. WiNlOgOn.exe
   
6. uSeRiNiT.exe
   

.

Once you've gotten one of them to run then try to immediately Download and run the following:

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Tools->Options->Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[Kenny94]

Douglas do you still need help?

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.