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Vista Security 2010 Virus - I HATE YOU!!!!


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OK, so I just had this SAME VIRUS 2 weeks ago and I thought I got rid of it. I searched thru the forums and found a very helpful post by someone else having the same problem, and they were instructed to download mbam.exe and rename it mbam.com in order to run malwarebytes. I already had malwarebytes, unistalled it (the virus wouldn't let me open it), downloaded it and renamed it, then I was able to remove it.

After that I had NO trouble - no more pop-ups, no more browser crashing...totally gone. I even ran MWB and AVG twice each and they both found nothing.

Now I have the same virus again ... then it was called Windows Security 2010, now the pop-ups are calling it "Vista Smart Security 2010 - I have been told they are the same....they look similar enough. However, I can not find that post...nor can I download/rename mbam - i tried twice and it still won't let me install malwarebytes.

PLEASE someone help me figure out what to do before I break this laptop into pieces.

ALSO, does anyone know where this virus is coming from....my wife and I have NO IDEA how we got infected ... facebook maybe??!!

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...also, I have done some searching thru the forums, but haven't found anything very different - or that isn't specific to the poster. Additionally, this virus keeps giving me pop-ups every 5 minutes which makes browsing very difficult.

I have seen some posts here and on other sites that say to download mbam on another computer...and I can't do that. My wife and I share this one laptop as our home computer and we are teachers in China, so all the other computers around here are all in Chinese and it would be difficult for us to use them.

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while waiting for some help, I did see on someone else's thread that they were instructed to download/run DDS and post the results here. So here are my results, hopefully it can help:

As per the instructions in the other thread, I copied the DDS.txt file and pasted it here...while I zipped attach.txt and attached it to this post.

DDS (Ver_10-03-17.01) - NTFSx86

Run by John and Lindsey at 20:59:23.39 on 03/31/2010 Wed

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\alg.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Banana Security\BananaScreen\BananaLockScreen.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\OpenVPN\bin\openvpn-gui.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\OpenVPN\bin\openvpn.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\iPod\bin\iPodService.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Java\jre6\bin\jucheck.exe

C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

C:\Users\John and Lindsey\AppData\Local\ave.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\John and Lindsey\Downloads\dds.scr

C:\Windows\system32\conime.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL

BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL

TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized

uRun: [ares] "c:\program files\ares\Ares.exe" -h

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [Google Update] "c:\users\john and lindsey\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce

"software\cyberlink\labelprint\2.5"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce

"software\cyberlink\PowerStarter"

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce

"software\cyberlink\power2go\6.0"

mRun: [updatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce

"software\cyberlink\powerdirector\7.0"

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [uSB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [openvpn-gui] c:\program files\openvpn\bin\openvpn-gui.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [uCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce

"software\cyberlink\youcam\2.0"

mRun: [uVS12 Preload] c:\program files\corel\corel videostudio 12\uvPL.exe

mRun: [MCE Tunes Video Encoder] "c:\program files\proxure\mce tunes pro\EncService.exe"

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\banana~1.lnk - c:\users\johnan~1

\appdata\roaming\microsoft\installer\{a9093d28-b74f-4ca5-86f0-6c5bb55e166e}\_16496df1.exe

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: QQ - c:\program files\tencent\qqintl\bin\AddEmotion.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: avgrsstx.dll

STS: NtcallosMsr.Ntcallos: {1f0a311f-7962-420c-b037-3b60736350ca} - c:\windows\system32\ntcallos.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\johnan~1\appdata\roaming\mozilla\firefox\profiles\nolbxet7.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo! Search

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=

FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll

FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\users\john and lindsey\appdata\local\google\update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\users\john and lindsey\appdata\roaming\move networks\plugins\npqmp071503000010.dll

FF - plugin: c:\users\john and lindsey\appdata\roaming\mozilla\plugins\npgoogletalk.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name",

"chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description",

"chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-17 216200]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-17 29512]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-17 242696]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-17 916760]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-22 365952]

R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-22 193840]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]

R3 OA004Ufd;Creative Camera OA004 Upper Filter Driver;c:\windows\system32\drivers\OA004Ufd.sys [2008-6-3 144672]

R3 OA004Vid;Creative Camera OA004 Function Driver;c:\windows\system32\drivers\OA004Vid.sys [2008-7-18 269760]

R3 tap0801;TAP-Win32 Adapter V8;c:\windows\system32\drivers\tap0801.sys [2006-10-1 26624]

S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m

"c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-3-17 369920]

S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-3-31 54632]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

S3 Pxrmcet;Pxrmcet;c:\windows\system32\drivers\pxrmcet.sys [2009-4-3 16904]

============== File Associations ===============

txtfile=c:\windows\notepad.exe %1

.exe=secfile

=============== Created Last 30 ================

2010-03-31 07:46:58 349154134 ----a-w- c:\windows\MEMORY.DMP

2010-03-30 23:22:07 0 d-----w- c:\users\johnan~1\appdata\roaming\Windows Live Writer

2010-03-30 16:53:01 0 d-----w- c:\users\john and lindsey\Tracing

2010-03-30 16:48:55 54632 ----a-w- c:\windows\system32\drivers\fssfltr.sys

2010-03-30 16:46:29 0 d-----w- c:\program files\Microsoft

2010-03-30 16:46:12 0 d-----w- c:\program files\Windows Live SkyDrive

2010-03-17 14:32:47 0 d--h--w- C:\$AVG

2010-03-17 14:32:13 12464 ----a-w- c:\windows\system32\avgrsstx.dll

2010-03-17 14:32:11 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2010-03-17 14:32:05 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2010-03-17 14:32:01 0 d-----w- c:\windows\system32\drivers\Avg

2010-03-17 14:31:57 0 d-----w- c:\programdata\AVG Security Toolbar

2010-03-17 14:31:28 0 d-----w- c:\program files\AVG

2010-03-17 14:31:27 0 d-----w- c:\programdata\avg9

2010-03-13 05:23:29 0 d--h--w- c:\programdata\CanonBJ

2010-03-13 04:30:36 0 d-----w- c:\users\johnan~1\appdata\roaming\AnvSoft

2010-03-13 04:30:33 0 d-----w- c:\program files\AnvSoft

2010-03-11 19:01:28 24064 ----a-w- c:\windows\system32\nshhttp.dll

2010-03-11 19:01:23 411648 ----a-w- c:\windows\system32\drivers\http.sys

2010-03-11 19:01:23 30720 ----a-w- c:\windows\system32\httpapi.dll

2010-03-10 02:44:26 61200315 ----a-w- C:\Avatar Pastor rebuttal.wmv

2010-03-05 12:58:04 53248 ----a-w- c:\windows\system32\xvid.ax

2010-03-05 12:58:04 524288 ----a-w- c:\windows\system32\xvidcore.dll

2010-03-05 12:58:04 139264 ----a-w- c:\windows\system32\xvidvfw.dll

==================== Find3M ====================

2010-02-24 01:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe

2010-02-21 11:58:16 195652 ---ha-w- c:\windows\system32\mlfcache.dat

2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr

2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll

2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll

2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll

2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll

2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll

2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe

2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe

2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe

2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe

2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll

2010-01-06 15:39:38 1696256 ----a-w- c:\windows\system32\gameux.dll

2010-01-06 15:38:47 28672 ----a-w- c:\windows\system32\Apphlpdm.dll

2010-01-06 13:30:41 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll

2009-11-30 05:56:34 86016 ----a-w- c:\windows\inf\infstor.dat

2009-11-30 05:56:34 51200 ----a-w- c:\windows\inf\infpub.dat

2009-11-30 05:56:34 143360 ----a-w- c:\windows\inf\infstrng.dat

2009-11-17 19:17:54 665600 ----a-w- c:\windows\inf\drvindex.dat

2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

2009-04-22 14:18:14 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:00:12.74 ===============

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Hello PsychoSeraph! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install any software or hardware, while work on.

Step 1:

Please uninstall the following applications:

Spelling Dictionaries Support For Adobe Reader 9

Adobe Reader 9.2

After finish our work, please download and install the latest version of Adobe Reader from:

http://www.adobe.com

Step 2:

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3:

Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix.

The only thing different from the instructions there is that when downloading and saving the ComboFix.exe I would like you to rename it to Combo-Fix.exe please.

Post the log from ComboFix when you've accomplished that along with a new HijackThis log.

Important notes regarding ComboFix:

ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished. Read HERE for an article written by dvk01 on why we disable autoruns.

Note: During this process, it would help a great deal and be very much appreciated if you would refrain from installing any new software or hardware on this machine, unless absolutely necessary, until the clean up process is finished as it makes our job more tedious, with additional new files that may have to be researched, which is very time consuming.

Also, please do not run any security programs or fixes on your own as doing so may compromise what we will be doing. It is important that you wait for instructions.

In your next reply, please include these log(s):

* JavaRa log

* ComboFix log

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THANK YOU for your help. While I was waiting for help, I was able to install MWB and update/run it. I ran it in quick scan and full scan twice each and deleted everything it found. Then I ran AVG and deleted everything it found. Finally I ran MWB abd AVG again, and they both found nothing. I still did what you said and deleted the adobe files and all the java files found. Here are my logs:

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Thu Apr 01 23:04:22 2010

Found and removed: C:\Program Files\Java\jre1.6.0_07

------------------------------------

Finished reporting.

Malwarebytes' Anti-Malware 1.45

www.malwarebytes.org

Database version: 3937

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18702

4/1/2010 1:32:24 AM

mbam-log-2010-04-01 (01-32-24).txt

Scan type: Quick scan

Objects scanned: 113535

Time elapsed: 5 minute(s), 5 second(s)

Memory Processes Infected: 1

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 2

Registry Data Items Infected: 4

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

C:\Users\John and Lindsey\AppData\Local\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\John and Lindsey\AppData\Local\ave.exe" /START "firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\John and Lindsey\AppData\Local\ave.exe" /START "iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\John and Lindsey\AppData\Local\ave.exe" /START "firefox.exe -safe-mode") Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\.exe\(default) (Hijacked.exeFile) -> Bad: (secfile) Good: (exefile) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Users\John and Lindsey\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

C:\Users\John and Lindsey\AppData\Local\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Malwarebytes' Anti-Malware 1.45

www.malwarebytes.org

Database version: 3937

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18904

4/1/2010 3:21:51 PM

mbam-log-2010-04-01 (15-21-51).txt

Scan type: Full scan (C:\|D:\|)

Objects scanned: 312366

Time elapsed: 1 hour(s), 49 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

AVG

Scan "Scheduled scan" was finished.

Folders selected for scanning:;"Scan whole computer"

Scan started:;"Wednesday, March 31, 2010, 12:00:03 PM"

Scan finished:;"Wednesday, March 31, 2010, 12:36:40 PM (36 minute(s) 36 second(s))"

Total object scanned:;"570210"

User who launched the scan:;"John and Lindsey"

Infections

C:\Users\John and Lindsey\AppData\Local\Microsoft\Windows\Temporary Internet

C:\Users\John and Lindsey\AppData\Local\324687302.dll;"Trojan horse Generic17.NTN";"Moved to Virus Vault"

Scan "Scan whole computer" was finished.

No infection was found during this scan

Folders selected for scanning:;"Scan whole computer"

Scan started:;"Thursday, April 01, 2010, 2:21:49 PM"

Scan finished:;"Thursday, April 01, 2010, 3:08:33 PM (46 minute(s) 44 second(s))"

Total object scanned:;"555267"

User who launched the scan:;"John and Lindsey"

DDS (Ver_10-03-17.01) - NTFSx86

Run by John and Lindsey at 23:29:31.80 on 04/01/2010 Thu

Internet Explorer: 8.0.6001.18904

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Windows\system32\lsm.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\System32\alg.exe

C:\Windows\system32\taskeng.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\OpenVPN\bin\openvpn-gui.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Banana Security\BananaScreen\BananaLockScreen.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\John and Lindsey\Downloads\dds.scr

C:\Windows\system32\conime.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL

BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL

TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized

uRun: [ares] "c:\program files\ares\Ares.exe" -h

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"

mRun: [updatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [uSB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [openvpn-gui] c:\program files\openvpn\bin\openvpn-gui.exe

mRun: [uVS12 Preload] c:\program files\corel\corel videostudio 12\uvPL.exe

mRun: [MCE Tunes Video Encoder] "c:\program files\proxure\mce tunes pro\EncService.exe"

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\banana~1.lnk - c:\users\johnan~1\appdata\roaming\microsoft\installer\{a9093d28-b74f-4ca5-86f0-6c5bb55e166e}\_16496df1.exe

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\users\johnan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: QQ - c:\program files\tencent\qqintl\bin\AddEmotion.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: avgrsstx.dll

STS: NtcallosMsr.Ntcallos: {1f0a311f-7962-420c-b037-3b60736350ca} - c:\windows\system32\ntcallos.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\johnan~1\appdata\roaming\mozilla\firefox\profiles\nolbxet7.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo! Search

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=

FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll

FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll

FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\users\john and lindsey\appdata\roaming\move networks\plugins\npqmp071503000010.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-17 216200]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-17 29512]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-17 242696]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-17 916760]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-22 365952]

R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-22 193840]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]

R3 OA004Ufd;Creative Camera OA004 Upper Filter Driver;c:\windows\system32\drivers\OA004Ufd.sys [2008-6-3 144672]

R3 OA004Vid;Creative Camera OA004 Function Driver;c:\windows\system32\drivers\OA004Vid.sys [2008-7-18 269760]

R3 tap0801;TAP-Win32 Adapter V8;c:\windows\system32\drivers\tap0801.sys [2006-10-1 26624]

S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-3-17 369920]

S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-3-31 54632]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

S3 Pxrmcet;Pxrmcet;c:\windows\system32\drivers\pxrmcet.sys [2009-4-3 16904]

============== File Associations ===============

txtfile=c:\windows\notepad.exe %1

=============== Created Last 30 ================

2010-03-31 13:46:59 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-31 13:46:58 20824 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-03-31 13:46:58 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-03-31 07:46:58 349154134 ----a-w- c:\windows\MEMORY.DMP

2010-03-30 23:22:07 0 d-----w- c:\users\johnan~1\appdata\roaming\Windows Live Writer

2010-03-30 16:53:01 0 d-----w- c:\users\john and lindsey\Tracing

2010-03-30 16:48:55 54632 ----a-w- c:\windows\system32\drivers\fssfltr.sys

2010-03-30 16:46:29 0 d-----w- c:\program files\Microsoft

2010-03-30 16:46:12 0 d-----w- c:\program files\Windows Live SkyDrive

2010-03-17 14:32:47 0 d--h--w- C:\$AVG

2010-03-17 14:32:13 12464 ----a-w- c:\windows\system32\avgrsstx.dll

2010-03-17 14:32:11 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2010-03-17 14:32:05 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2010-03-17 14:32:01 0 d-----w- c:\windows\system32\drivers\Avg

2010-03-17 14:31:57 0 d-----w- c:\programdata\AVG Security Toolbar

2010-03-17 14:31:28 0 d-----w- c:\program files\AVG

2010-03-17 14:31:27 0 d-----w- c:\programdata\avg9

2010-03-13 05:23:29 0 d--h--w- c:\programdata\CanonBJ

2010-03-13 04:30:36 0 d-----w- c:\users\johnan~1\appdata\roaming\AnvSoft

2010-03-13 04:30:33 0 d-----w- c:\program files\AnvSoft

2010-03-11 19:01:28 24064 ----a-w- c:\windows\system32\nshhttp.dll

2010-03-11 19:01:23 411648 ----a-w- c:\windows\system32\drivers\http.sys

2010-03-11 19:01:23 30720 ----a-w- c:\windows\system32\httpapi.dll

2010-03-05 12:58:04 53248 ----a-w- c:\windows\system32\xvid.ax

2010-03-05 12:58:04 524288 ----a-w- c:\windows\system32\xvidcore.dll

2010-03-05 12:58:04 139264 ----a-w- c:\windows\system32\xvidvfw.dll

==================== Find3M ====================

2010-02-24 01:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe

2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll

2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll

2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll

2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe

2010-02-21 11:58:16 195652 ---ha-w- c:\windows\system32\mlfcache.dat

2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr

2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll

2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll

2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll

2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll

2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll

2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe

2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe

2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe

2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe

2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll

2010-01-06 15:39:38 1696256 ----a-w- c:\windows\system32\gameux.dll

2010-01-06 15:38:47 28672 ----a-w- c:\windows\system32\Apphlpdm.dll

2010-01-06 13:30:41 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll

2009-11-30 05:56:34 86016 ----a-w- c:\windows\inf\infstor.dat

2009-11-30 05:56:34 51200 ----a-w- c:\windows\inf\infpub.dat

2009-11-30 05:56:34 143360 ----a-w- c:\windows\inf\infstrng.dat

2009-11-17 19:17:54 665600 ----a-w- c:\windows\inf\drvindex.dat

2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

2009-04-22 14:18:14 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 23:30:04.55 ===============

So, how does my system look now? Everything clean?

Thanks again for the help.

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Please have patience!

Step 1:

First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping Norton Internet Security , so please uninstall AVG Free 9.0

Step 2:

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go here then click on: EOLS1.gif
  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Now click on Advanced Settings and select the following:

    • Remove found threats
    • Scan archives
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

[*]Now click on: EOLS3.gif

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on: EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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