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Error 724 ( 0,6 )


Lance ER
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Malwarebytes' Anti-Malware 1.43

Database version: 3471

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18865

2/1/2010 11:03:01 AM

mbam-log-2010-01-02 (11-03-01).txt

Scan type: Full Scan (C:\|)

Objects scanned: 168980

Time elapsed: 1 hour(s), 19 minute(s), 29 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

I having this error for a very long time already.. When ever i had something inside quarantine, the error would automatic show up..

Now, there are 1 more problem, that is there was a quarantine item that cannot be deleted nor restore..

Everytime i delete it then it will automatic come back again..

Plz help...

post-29778-1263486447_thumb.jpg

post-29778-1263486491_thumb.jpg

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Greetings Lance ER and welcome ;)

Please do the following to see if it corrects your issue:

Please close Malwarebtyes' Anti-Malware and delete the contents of the following folder then run Malwarebytes' Anti-Malware again to see if the issue is corrected:

Note: Deleting the contents of this folder will mean that any previously quarantined items can not be restored

  • For Windows XP:
    • C:\Documents and Settings\User Name\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

    [*]For Windows Vista and Windows 7:

    • C:\ProgramData\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

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Please do the following to see if it fixes the issue:

Windows Vista and Windows 7:

  • Click on the Start Orb vista-7-start.png and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Please let me know how it goes.

Thanks ;)

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