please help

[marko890]

when i run a scan its fine for about 10 mins and when it gets to scan C:\Program Files\Java\jre6\bin\jureg it freezes and become unresponsive does anyone know what the problem is?

[exile360]

Greetings

I see you already posted about this once, did noknojon's instructions not help?

You can try the following to see if it solves the issue:

Please run a Disk Check on your C: drive:

• Click Start and open My Computer
  
• Right-click on C: and select Properties
  
• Click on the Tools tab
  
• Under Error-checking click the Check Now... button
  
• Mark the box next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors
  
• When the message box pops up, click the Schedule disk check button and restart your computer
  

If that does not fix it then please do the following to see if it does:

Please exclude the following files from your antivirus:

For Windows XP:

• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  
• C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware\rules.ref
  
• C:\Windows\System32\drivers\mbam.sys
  
• C:\Windows\System32\drivers\mbamswissarmy.sys
  

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

Please let me know how it goes and if you're running a different operating system than Windows XP.

Thanks