PC analysis?

[heliopath121]

If someone could analyse these logs for me it would be greatly appreciated. Recently, whenever I run a game or view a file on YouTube (or a similar website) everything begins to run choppily and my resource usage shoots to 100%. Usually it gets used by the process called "System" but sometimes multiple copies of the process called "LuCallBackProxy" (probably has a name similar to this as I can't remember straight away) begin to appear and those use up varying amounts of memory. Thanks in advance!

AVG Log------------------------------------------------------------

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AVG Anti-Spyware - Scan Report

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+ Created at: 4:41:31 PM 1/30/2008

+ Scan result:

:mozilla.153:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.154:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.155:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.162:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.198:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.416:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

:mozilla.571:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@microsoftwlmessengermkt.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@ads.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

:mozilla.782:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Bfast : Cleaned.

:mozilla.830:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Coremetrics : Cleaned.

:mozilla.603:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Cqcounter : Cleaned.

:mozilla.174:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.

:mozilla.265:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Doubleclick : Cleaned.

:mozilla.255:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.

:mozilla.381:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Etracker : Cleaned.

:mozilla.883:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Fastclick : Cleaned.

:mozilla.884:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Fastclick : Cleaned.

:mozilla.312:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Gemius : Cleaned.

:mozilla.313:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Gemius : Cleaned.

:mozilla.114:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.115:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.116:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.188:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.189:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.190:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.370:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.391:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.416:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.417:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.419:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.444:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.467:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.469:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.591:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.592:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.658:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.659:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.690:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.691:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.692:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.693:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.697:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.878:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitbox : Cleaned.

:mozilla.290:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Hitslink : Cleaned.

:mozilla.915:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Information : Cleaned.

:mozilla.264:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Intelli-direct : Cleaned.

:mozilla.353:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Ivwbox : Cleaned.

:mozilla.726:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Komtrack : Cleaned.

:mozilla.727:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Komtrack : Cleaned.

:mozilla.506:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Liveperson : Cleaned.

:mozilla.736:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Msn : Cleaned.

:mozilla.737:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Msn : Cleaned.

:mozilla.738:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Msn : Cleaned.

:mozilla.105:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.

:mozilla.106:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.

:mozilla.572:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Onestat : Cleaned.

:mozilla.573:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Onestat : Cleaned.

:mozilla.719:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Qksrv : Cleaned.

:mozilla.720:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Qksrv : Cleaned.

:mozilla.612:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Realmedia : Cleaned.

:mozilla.933:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Realtracker : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@revsci[2].txt -> TrackingCookie.Revsci : Cleaned.

:mozilla.15:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Safer-networking : Cleaned.

:mozilla.639:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sexlist : Cleaned.

:mozilla.281:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.398:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.399:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.432:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.433:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.437:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.613:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.614:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.794:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.795:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.799:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Sitestat : Cleaned.

:mozilla.762:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Skype : Cleaned.

:mozilla.325:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.326:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.327:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.328:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.329:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.330:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.331:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.331:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.332:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.332:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.333:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.333:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.334:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.335:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.336:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.337:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.338:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.339:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

:mozilla.340:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Statcounter : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.

:mozilla.276:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Tfag : Cleaned.

:mozilla.277:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Tfag : Cleaned.

:mozilla.609:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.610:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Trafficmp : Cleaned.

:mozilla.375:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.

:mozilla.619:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Webtrends : Cleaned.

C:\Documents and Settings\Yuki\Cookies\yuki@m.webtrends[2].txt -> TrackingCookie.Webtrends : Cleaned.

:mozilla.393:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Webtrendslive : Cleaned.

:mozilla.66:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Yieldmanager : Cleaned.

:mozilla.67:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Yieldmanager : Cleaned.

:mozilla.68:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Yieldmanager : Cleaned.

:mozilla.69:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Yieldmanager : Cleaned.

:mozilla.70:C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt -> TrackingCookie.Yieldmanager : Cleaned.

::Report end

Panda Log-------------------------------------------

Incident Status Location

Spyware:Cookie/GoStats Not disinfected C:\Documents and Settings\Yuki\Application Data\Mozilla\Firefox\Profiles\68elol2o.default\cookies-1.txt[.gostats.com/]

Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Yuki\Cookies\yuki@atwola[1].txt

Virus:Generic Malware Disinfected C:\Program Files\GameSpy Arcade\Services\_common\PortraitLoader.dll

HijackThis! Log--------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:16:40 PM, on 1/30/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\AlienGUIse\wbload.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\acs.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\AlienAutopsy\TEKS_Service.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\nvraidservice.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\WINDOWS\BisonCam\BisonTrayIcon.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\system32\RunDLL32.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Function Key Controller\FKC.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Atheros\ACU.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Razer\Copperhead\razerhid.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Razer\Copperhead\razerofa.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\program files\steam\steam.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

C:\Program Files\Skype\Plugin Manager\SkypePM.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Webroot\Spy Sweeper\SSU.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemonsearch.com/de/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.alienware.com/Mothership?Comp=A...D34303834393141

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe

O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

O4 - HKLM\..\Run: [soundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [bisonTrayIcon] C:\WINDOWS\BisonCam\BisonTrayIcon.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install

O4 - HKLM\..\Run: [NvMediaCenter] "RunDLL32.exe" NvMCTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [FunctionKeyCtrl] "C:\Program Files\Function Key Controller\FKC.exe"

O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC

O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [razer] "C:\Program Files\Razer\Copperhead\razerhid.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S

O4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silent

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9

O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe

O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab

O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab

O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab56986.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_...aploader_v6.cab

O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab56986.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Unknown owner - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE (file missing)

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ProductivIT Service (ProductivITService) - DynTek, Inc. - C:\Program Files\AlienAutopsy\TEKS_Service.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--

End of file - 14574 bytes

[screen317]

Hi heliopath121, and welcome to MalwareBytes,

Unfortunately, I don't see any malware in your logs. (LuCallBackProxy is a Symantec component)

Let's see if we can find the cause of your gaming problems.

First, I see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". I suggest you remove the program now. Navigate to Start --> Control Panel --> Add or Remove Programs and uninstall the following programs if present.

• Viewpoint
  
• Viewpoint Manager
  
• Viewpoint Media Player
  

Next, please open HijackThis, and select Do a system scan only.

Place a checkmark next to the following entries (if present):

O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Then, close all other open windows, leaving only HijackThis open, and select Fix checked.

Now, delete the following folder (if present):

C:\Program Files\Viewpoint\

Restart your computer.

Next, please register (it's free, don't worry) with PCPitStop and run the full tests here. When the tests are complete, a results page will pop up. Click "Share these results with TechExpress" on the left-hand side. Then copy the URL provided and post it here for me.

-screen317

[heliopath121]

Hi system317,

Did everything you asked, but it took me some time to get to the actual tests. For some reason I can only see the two boxes for registering a new account and troubleshooting once I've logged in to the website...

Here's the link you asked for: http://www.pcpitstop.com/techexpress.asp?id=7Y3JSWB4FSGSWNYG

Hope this helps some...

[JeanInMontana]

Normally I wouldn't enter into a log thread. But as this appears not to be malware related I will offer this:

Click on the sign up now link on the page you posted a link for.

[screen317]

Hi heliopath121,

PCPitStop noted a few important things that you can do to improve the shape your computer is in.

Pay particular attention to these items:

[heliopath121]

Alright, did all three of those things, restarted my computer and defragmented it a second and third time, just to be sure. The only two drivers that needed updated were those for my ethernet controller and my wireless network adapter so I don't know what could be causing the video and audio problems. Tried to reinstall all the drivers for them but that had no effect, either. :/

Any thoughts?

EDIT: Did some probing of my computer using Process Explorer, and found out that the system runs very slowly due to the interaction between Firefox and a string in the process called "System". The string in question is senfilt.sys+0x14600, but I don't know how to go about restoring stability to the system. Disabling the string just causes the video to freeze and doesn't necessarily make the system run faster, nor am I able to kill the string because apparently I don't have access. Hmm...

[screen317]

Hi heliopath121,

Does this issue occur if you use Internet Explorer instead of FireFox?

When did you first encounter this problem? Have you attempted a System Restore to a date before that time?

-screen317

[heliopath121]

Hi screen317,

Yes, the issue does occur if I use IE.

I'm not entirely sure when this issue came about, which is one of the reasons that I am reluctant to do a system restore. However, if there is no other way to resolve this then I suppose that may be my only option.

[screen317]

Hi heliopath121,

Unfortunately, I don't see any solution other than a System Restore. Please give it a try. If it doesn't help, you can always undo the Restore.

[heliopath121]

Hi again screen317,

Tried to do a (number of) system restore(s) as you requested, however, even going as far back as November (at which time I know I did not encounter the problem) did not solve the issue. After that I attempted to revert my system to its factory settings using software included by the computer manufacturer, but it was not able to boot successfully. Attempting to boot the software from the disk caused the system to crash...

Unfortunately it appears I may have to send this back to the manufacturer for them to have a look at it... :/

[heliopath121]

Sorry for the double post, but I think I've discovered the source of the problem. Apparently my computer attempts to power-save every so often whenever I run certain applications, forcing my processor speed down to 800 MHz instead of its optimal 2.21 GHz. I'm attempting to use the RightMark CPU Clock Utility to configure my power management so that it doesn't power save, but I'm not sure if I'm doing it correctly. Would someone be willing to assist me on this?

Thanks,

heliopath121

[JeanInMontana]

Have you tried just using the built in power settings? Or checking to what they are set at? Start>Control Panel> Power Options. Make sure nothing is set to power down or hibernate after x amount of time. Use caution when third party utilities are involved.

[heliopath121]

I have attempted to use the built-in settings, JeanInMontana, namely the Home/Office setting and the Always On setting. Despite this, the processor always slows down to 800 MHz once it hits 81 C, and I don't know why. It is not meant to do that, to the best of my knowledge, and any way to prevent this would be eagerly welcomed.

I will be taking the laptop in for a checkup tomorrow, and if nothing turns up then Alienware is going to lose one of its loyal customers...

[JeanInMontana]

I wish you the best and please let us know what is disclosed. We all learn this way.

[screen317]

the processor always slows down to 800 MHz once it hits 81 C, and I don't know why. It is not meant to do that, to the best of my knowledge, and any way to prevent this would be eagerly welcomed.

I will be taking the laptop in for a checkup tomorrow, and if nothing turns up then Alienware is going to lose one of its loyal customers...

I know that AlienWare offers a warranty for x number of years (the number eludes me...), so I would check on that before trashing the machine altogether.

Also.. 81