Followed Instructions to get rid o

[robinana]

These are the instructions I followed from another section of your forum. I have some sort of malware that acts like a malware or virus detector and it won't let me install or run Malwarebytes.

I tried this (from another forum section)

Download the following file and save to your desktop.

http://live.sysinternals.com/procexp.exe

Rename the file to winlogon.exe and the run it.

In order to get MBAM installed you will need to identify and terminate/kill the SystemSecurity process.

As you see from the screenshot it very easily identified by its shield icon and use of random numbers for its executable. eg 1234567.exe 638476435.exe 453732.exe and the list goes on.

Highlight the shield icon/random.exe line and right click and select kill process

I followed the above instructions and it looked like it was going to work. When I hit the "kill process" the Malware would not allow the files to be deleted. Instead it popped up a message that said "The system is shutting down. C://WINDOWS/system32/services.exe terminated unexpectedly with status code."

When the computer restarts, the files are still there. I'm just going in circles. Any ideas?

I have a Compaq (not a laptop) and I have to run it in safe mode. If I try to run the computer in regular mode, it has only a black screen with the pointer.

[Firefox]

Hello, robinana and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[robinana]

Thank you so much and I will do as directed! Sorry about the mistake.

[Firefox]

no apology needed, hope they get you all squared away.

Be advised they are quite busy in that section so please be patient. If they don't get to you within a couple of days come back and PM one of the admins.....