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robinana

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  1. I'm standing by. I'll take any suggestions. I have a ton of work to do. I'm an online web writer and I'm waiting to work and kind of panicked. =)
  2. I have a small box that says Windows Security has found critical process activity on your system and will perform fast scan of system files. Of course I won't click on it. I have the free version of MB. I opened it. I updated it and I ran a scan. Malwarebytes detected nothing. All files are clean. This box with the critical process message is from vilejew.co.cc Is this something new? When I googled vilejew.co.cc I saw a couple of updates from norton forum sites where people are having problems. The updates are from just a few hours ago. Should I just wait, and update MB in a couple hours? Is this something you are aware of? I'm obviously not going to click on the box, but I don't really know what to do. It originally showed up when I tried to click on an ad for black friday at rooms to go... so probably irrelevant. The internet shut down. when i tried to get back on firefox, i couldn't. the little box pops up and the firefox box is a tiny, tiny box. Firefox WILL run in safe mode normally. Any ideas? Is this something new (the malware) and I should maybe just wait for an update or no? Thanks so much
  3. Hi, I have a compaq computer (not a laptop) and since I'm new to this forum I did things a bit backwards. I can't run or download malwarbytes. I know I have some sort of malware that poses as a virus detector because I was getting all the popups trying to get me to buy the program. When I tried to install malwarebytes, it ran...detected a bunch of stuff and then when I hit the button to get rid of the files, it wouldn't let me. The computer then shut down and only has a black screen and a pointer upon startup. The version of malwarebytes that I used the one time no longer will run. I now have to run the computer in safe mode and cannot access the internet. I have to run it in safe mode because in regular mode it is only a black screen. I found these instructions on this forum and tried them. I've posted my results: Download the following file and save to your desktop. http://live.sysinternals.com/procexp.exe Rename the file to winlogon.exe and the run it. In order to get MBAM installed you will need to identify and terminate/kill the SystemSecurity process. As you see from the screenshot it very easily identified by its shield icon and use of random numbers for its executable. eg 1234567.exe 638476435.exe 453732.exe and the list goes on. Highlight the shield icon/random.exe line and right click and select kill process I followed these instructions and it looked like it was going to work. When I hit the "kill process" the Malware would not allow the files to be deleted. Instead it popped up a message that said "The system is shutting down. C://WINDOWS/system32/services.exe terminated unexpectedly with status code." When the computer restarts, the files are still there. I'm just going in circles. I was then led by one of your moderators to the correct post that instructed me to install Defogger. I was able to do this correctly. Then I downloaded the dds.scr and tried to run it........No go. Does nothing. Just kind of blips the screen and then goes back to just the icon sitting there. Then I downloaded the GMER and followed the instructions. It started scanning the files but when it got to the end, it disappeared. The icon is now there and if I click on it again, I get "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." I did download the mbam.exe as explorer.exe and when I tried to run it I got a Error code: 703 (0,453) I would appreciate any help. I still have the CD Emulation drivers disabled by the Fogger program. I am not enabling until I receive instructions. Thank you so much (in advance) for your help ~ Robin
  4. Thank you so much and I will do as directed! Sorry about the mistake.
  5. These are the instructions I followed from another section of your forum. I have some sort of malware that acts like a malware or virus detector and it won't let me install or run Malwarebytes. I tried this (from another forum section) Download the following file and save to your desktop. http://live.sysinternals.com/procexp.exe Rename the file to winlogon.exe and the run it. In order to get MBAM installed you will need to identify and terminate/kill the SystemSecurity process. As you see from the screenshot it very easily identified by its shield icon and use of random numbers for its executable. eg 1234567.exe 638476435.exe 453732.exe and the list goes on. Highlight the shield icon/random.exe line and right click and select kill process I followed the above instructions and it looked like it was going to work. When I hit the "kill process" the Malware would not allow the files to be deleted. Instead it popped up a message that said "The system is shutting down. C://WINDOWS/system32/services.exe terminated unexpectedly with status code." When the computer restarts, the files are still there. I'm just going in circles. Any ideas? I have a Compaq (not a laptop) and I have to run it in safe mode. If I try to run the computer in regular mode, it has only a black screen with the pointer.
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