xushi24 Posted 5 hours ago ID:1667823 Share Posted 5 hours ago Link to post Share on other sites More sharing options...
Porthos Posted 3 hours ago ID:1667839 Share Posted 3 hours ago @xushi24 Although I will not be directly assisting you, a malware removal expert will be along to assist after you do the following. Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware. Please do all of the requested scans in order and attach all of the results in your next reply.<<<<< Important. Please respond to all future instructions from your helper in a timely manner. Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: Please pay close attention the the instructions in all of the following links. If you have not done so already - Enable System Protection and create a NEW System Restore Point <<<<< Important. Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Windows 8 and newer only <<<<< Important. Show-Hidden-Folders-Files-Extensions Please run the following scans: Please pay close attention the the instructions in all of the following links. Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer <<<<< Important. Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Then be patient for the next expert to take your case. <<<<< Important. Thank you Link to post Share on other sites More sharing options...
xushi24 Posted 25 minutes ago Author ID:1667861 Share Posted 25 minutes ago Here are the log files. Thank you. Addition.txt FRST.txt Malwarebytes Scan Report 2024-10-22 080307.txt AdwCleaner[C00].txt Link to post Share on other sites More sharing options...
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