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Adware.WerHijack.dd!ext, Adware.MPL.OnlineIO.sd and A Part of PUP.PL.

graceCho
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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Please follow the steps below

[ 1 ]

You have many Kaspersky extensions in most of your Browsers but do not have Kaspersky installed anymore.

Please remove the extensions from Kaspersky from your browsers

 

[ 2 ]

Please go to Control Panel, Programs, Programs and Features, Uninstall a program

Then right-click and uninstall the following

  • Java(TM) SE Development Kit 11.0.10 (64-bit) (this is an old compromised version of Java) 

 

[ 3 ]

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\Administrator\Desktop\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Make sure you complete the FIX above first, then do the following.


Please Uninstall, Update, or otherwise address the following as appropriate for your computer

 

 

Please consider uninstalling the following

---------------------------- [ UnwantedApps ] -----------------------------
Windows Installer v.5.0.4 << Hidden Warning! Suspected Adware!


Then RESTART the computer and check for Windows Updates and install any found


Let me know if there are still any signs of infection or any other unresolved issues

 

Thank you

 

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graceCho

graceCho

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Posted

@AdvancedSetupHI, again. I have a question about the updates. For the programs that need to be updated, I hope it's because they are old versions and not because they are infected. I also hope it is not necessary to update all these programs. As you can see, this is a quite old computer, and some updates might cause the system and computer to run slowly.

Thanks.

image.png.8c0a99b441539fceffbc457f048dbcf7.png

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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
Posted (edited)

The programs are not infected but some are most certainly a security if not updated can lead to an infection.

Google Chrome
Google Drive
All Microsoft software
Possibly Pyton
Zoom

The others may not be security related and up to you.

 

Please run the FIX above.

 

 

 

Edited by AdvancedSetup
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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
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Great, that fix ran well.

 

Please go to Control Panel, Programs, Programs and Features, Uninstall a program

Then right-click and uninstall the following

Windows Installer v.5.0.4

 

Are you still getting any block alert or redirect issues?

 

 

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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Great, glad to hear the system is working well again now. After you've finished the updates and Windows Updates, please do the following

 

 

Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well.

Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them.

Take care and stay safe out there. Try to follow as much of the advise below as you can as well.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt. You can close it.

 

We're glad that we were able to assist you.

 

The following information will help you to keep your computer and data safer as well as improve your overall privacy

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/780233/best-password-manager/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Cybersecurity basics & protection
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal

 

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