Alenka Posted May 2 ID:1633924 Share Posted May 2 Hello, I was wondering if you could help me. Since Monday I have been trying to find malware on my website. I have scanned everything for malware several times, and run Malwarebytes but I cannot find anything. It scans clean. I even checked the files one by one to see if there was anything suspicious. To my knowledge, at least two of my URLs have been flagged as containing malware. These two are: Flagged URL 1/92 2024-04-25 19:40:34 https://printablesclub.com/amember/member.php 1/92 2024-04-25 19:28:17 https://printablesclub.com/members/1pc/sets/birthflofebweb.html The first one doesn't exist on my website. The second one is a protected file within the member area. This one is flagged, also in Malwarebytes. When I attempt to open it, with Malwarebytes web protection enabled, the "Secure Connection Failed" error comes up. After the first instance of the Malwarebytes warning, the site then displays an SSL error. Malwarebytes is blocking access to my entire website, not just the second link. https://printablesclub.com The site loads correctly when Malwarebytes has disabled web protection. The people who maintain the membership script also checked it for malware and they couldn't find anything either. The secure connection has also been checked and it seems to be working fine. At this point, I don't know what else to do. And I would appreciate any help you can provide me with. Thank you! Alenka Malwarebytes Website Blocked Report 2024-05-02 093852.txt Link to post Share on other sites More sharing options...
Porthos Posted May 2 ID:1633926 Share Posted May 2 It is the IP that is blocked. https://www.abuseipdb.com/check/198.12.236.217 Link to post Share on other sites More sharing options...
Staff TeMerc Posted May 2 Staff ID:1633934 Share Posted May 2 10 minutes ago, Porthos said: It is the IP that is blocked. https://www.abuseipdb.com/check/198.12.236.217 Hello- This is a valid block as Porthos has shown you, also the same site rates that IP: "This IP was reported 58 times. Confidence of Abuse is 100%:" Link to post Share on other sites More sharing options...
Alenka Posted May 2 Author ID:1633935 Share Posted May 2 It is a shared ip. But what can I do? Do you have any suggestions? Link to post Share on other sites More sharing options...
Porthos Posted May 2 ID:1633942 Share Posted May 2 42 minutes ago, Alenka said: But what can I do? Do you have any suggestions? Ask for a new IP. Link to post Share on other sites More sharing options...
Alenka Posted May 2 Author ID:1633946 Share Posted May 2 Thank you. As you probably can tell I don't have a clue for these things. I will. Link to post Share on other sites More sharing options...
Alenka Posted May 5 Author ID:1634489 Share Posted May 5 It is now working perfectly. Thank you for your help! 1 Link to post Share on other sites More sharing options...
Porthos Posted May 5 ID:1634502 Share Posted May 5 1 hour ago, Alenka said: It is now working perfectly. Thank you for your help! The new IP fixed it. Good job. Link to post Share on other sites More sharing options...
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