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Infected but cant clean.


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Hi, I have recently came across the bstyoops.exe virus, but cant remove it. Iv ran full scans from malewarebytes, defender, ccleaner, nothing is even finding it.

 

The only reason why I knew about it is because its sending Outbound

image.png

 

requests very frequently

image.png

 

 

and Malwarebytes is stopping that. Iv tried diskclean up, CMD, safemode, restore points, folder permission changes. And it either rejects my commands or just doesnt work.

This is total viruses analysis on the file https://www.virustotal.com/gui/file/0eb30e2c25357b3fec262f5dea83c92a7236337dd87dd3fe06ac8e8d5e205d04/details

And here is my malewarebytes log
 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/3/23
Scan Time: 9:14 AM
Log File: b2b72806-31ff-11ee-8c3b-309c23025df0.json

-Software Information-
Version: 4.5.32.271
Components Version: 1.0.2051
Update Package Version: 1.0.73409
License: Premium

-System Information-
OS: Windows 10 (Build 19045.3208)
CPU: x64
File System: NTFS
User: Pystlz\Super

-Scan Summary-
Scan Type: Custom Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 732883
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 4 hr, 59 min, 16 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Edited by AdvancedSetup
Fixed inline image placement
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  • Root Admin

Hello  and  :welcome:    @SquidDrowned

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow all steps in the provided order and post back all requested logs
  • Please attach all log files to your post, unless otherwise requested
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
  • Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
  • Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
  • Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim.
  • Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections.
  • If there are any on the system you should uninstall them before we proceed.
  • Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
  • If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

 

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  • 4 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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