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Google Maps Satellite View locks up constantly


Whistler

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I have to do a factory reset of Malwarebytes Browser Guard every couple weeks because Satellite View in Google Maps will suddenly slow to a crawl, to a point where the entire browser is frozen for approximately 30 seconds. And when it unfreezes, the imagery loads very slowly, as if on a modem.

I'm using the latest version of Windows 11, latest version of Edge, Ryzen 5900X, 32GB RAM, Radeon 6800XT, so it's not for lack of horsepower. 

After the factory reset of Browser Guard, Satellite View loads lightning quick, just like it should.

But can you please look into this. Every time I factory reset it forgets my Browser Guard settings for other web sites, so I have to do the song and dance about letting ads show to see the content.

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  • 2 months later...

Thanks. I exported my settings, reset Malwarebytes Browser Guard, and then imported the settings. But the extremely, extremely slow Google Maps satellite view behavior did not go away. Only a total reset with no importing of settings fixed it. After that, Satellite View imagery loads just as fast as it does on any other device.

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@Whistler

Please do the following so that we may take a closer look at your system.

Please restart the computer and do the following.

WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply

     

Thank you

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