Erikku9110 Posted April 18, 2023 ID:1563739 Share Posted April 18, 2023 I am trying to remove a virus but cannot seem to do so since the virus is stopping me from installing malwarebytes (and just going to the website) and restarting my pc so I cannot use an restore point Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 18, 2023 Root Admin ID:1563740 Share Posted April 18, 2023 Hello @Erikku9110 and Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you Link to post Share on other sites More sharing options...
Erikku9110 Posted April 18, 2023 Author ID:1563741 Share Posted April 18, 2023 I am trying to send them but my phone is decided to not let me Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 18, 2023 Root Admin ID:1563744 Share Posted April 18, 2023 You've posted into the Windows section of the forums. Is the issue with your phone? If it is Windows, please try to start into Safe Mode with Networking to post the logs Link to post Share on other sites More sharing options...
Erikku9110 Posted April 18, 2023 Author ID:1563747 Share Posted April 18, 2023 No it wasn't I was just using my phone since I couldn't go onto the website without my browser closing but I have gotten the virus off my pc sorry for wasting time Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 18, 2023 Root Admin ID:1563748 Share Posted April 18, 2023 Okay, up to you. If you believe all is good I'll go ahead and close your topic. If you'd like assistance scanning though, please post back the logs Cheers Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 30, 2023 Root Admin ID:1569890 Share Posted May 30, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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