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macOS Ventura issue causing install failures

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We've noticed a number of people on Ventura having a problem where the Malwarebytes installer will fail. This appears to be due to a bug in Ventura relating to Apple's Installer app not having the needed permissions to open the Malwarebytes installation file.

Some people have reported success by moving the Malwarebytes installer package file to a different location before installing. If it's in your Downloads folder, try moving it to some other location, such as your home folder or the desktop.

If that doesn't work, you will probably need to give the "Full Disk Access" permission to the Installer app. To do this, follow these steps:

  1. Open the System Settings app
  2. Click on "Privacy & Security" in the list on the left side of the System Settings window
  3. Click on "Full Disk Access" in the list on the right side of the System Settings window
  4. Click the + button near the bottom of the window to add an item to the Full Disk Access list
  5. You will be prompted for your login password or Touch ID authorization; provide that to continue
  6. An "open" window will appear. To locate the Installer app:
    1. Press command-shift-G
    2. In the search window that opens, paste the following path and press return:
      • /System/Library/CoreServices/Installer.app
  7. With the Installer.app item selected, click the Open button

Once you have done this, you should see Installer added to the list. At this point, you can close System Settings and try to install Malwarebytes again.

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