Unable to update mobile data base

[EdwRom63]

Regarding the original post, I'm having the same problem 3 years later. I tried all the suggestions in the answer, with no success. I use a Samsung Galaxy S22+, which is very popular, so it should not be a device specific problem. Any other suggestions? I'm not attaching a screenshot, since it looks the same as seen on the original post.

[Porthos]

3 minutes ago, EdwRom63 said:

I'm having the same problem 3 years later.

It's best to open a support ticket so one of the mobile device support agents can assist you with this.

Please note it may take a few days before a reply though due to high ticket volumes. Please only open one ticket

Consumer Support
https://support.malwarebytes.com/hc/en-us/requests/new

Thanks