A hidden dll file on Users/Roaming folder

[Gotam]

ok so my problem is same as this guy (

). please check it out. i have done every step given in the first reply and have the log files. For further process i need a fixlist you provided (for my pc).i have pasted the log files with this thread. can you guys please provide me fix of it... i would appreciate it

 

malware byte.txt AdwCleaner[C00].txt FRST.txt Addition.txt

[MKDB]

Hello @Gotam  and 

 

My name is MKDB and I will assist you.

 

 

Some ground rules:

• Please follow the steps in the given order and post back the log files.
• Please attach all log files into your post.
• Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
• Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
• Searching, detecting and removing malware isn't instantaneous and there is no guarantee to repair every system. Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Please be patient and stick with me until I give you the "all clear".
• Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
• As English is not my native language, please do not use slang or idoms. It may be hard for me to understand.

 

 

I'll review your logfiles now and report back soon. Please stand by.

[MKDB]

Step 1

• Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\gotam\Downloads\Programs\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

• Close all open programs and save your work.
• Run FRST again.
• Press the Fix button only once and wait. Please be patient.
• If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
• FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
• Please attach this logfile to your next reply.

 

 

 

Step 2

The Microsoft Safety Scanner (MSS) is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.

• The download links & the how-to-run-the tool are at this link at Microsoft.
• Please let me know the results of this scan.
• Run a Quick Scan.
• The log is named MSERT.log.
• The log will be at%SYSTEMROOT%\debug\msert.log which in most cases is

C:\Windows\debug\msert.log

• Please attach that log with your next reply.

 

 

 

 

fixlist.txt

[Gotam]

i have done everything you told stepwise

Fixlog.txt msert.log

[MKDB]

Thank you @Gotam.

We are going to check windows system files (Step 1). After that, I would like you to run a fresh FRST scan (Step 2).

 

 

 

Step 1

• Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\gotam\Downloads\Programs\ ).

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

• Close all open programs and save your work.
• Run FRST again.
• Press the Fix button only once and wait. Please be patient.
• If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
• FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
• Please attach this logfile to your next reply.

 

 

 

Step 2

• Run FRST again.
• Do not change any settings.
• Press the Scan button.
• FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
• Please attach these logfiles to your next reply.

 

 

 

 

fixlist.txt

[Gotam]

Addition.txt FRST.txt Fixlog.txt

[MKDB]

Thank you for your cooperation, we're done @Gotam.

 

Final Step

• Right-Click on FRST64 and choose Rename.
• Rename FRST64 into Uninstall.
• Run Uninstall.
• FRST and it’s files/folders will be deleted.
• If the tool needs a restart, please make sure you let the system restarts normally.

 

 

 

 

 

 

A few final recommendations:

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Further reading if you like to keep up on the malware threat scene:

https://blog.malwarebytes.com/

 

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

 

 

[MKDB]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!