Jump to content

Please unblock gerson.us


dgerson1
Go to solution Solved by gonzo,

Recommended Posts

I just successfully went to your website with both Chrome and Firefox, using Malwarebytes Consumer, Business and Browser Guard all installed.  No issues.  Please provide a screenshot which shows the blockage.

Link to post

It is still possible that a download was blocked.  You do have some form of installer available there.  Access to a website and access to specific components of a website may be affected differently.  If you could confirm whether downloads (if they are possible there) work or are blocked, that would help.

 

Link to post

OK.  Another note related to this possibility...if the user read a block screen, noticed the "do not block" and clicked that checkbox, it may not repeat itself (depending on whether he said ignore once or ignore always).  If this comes up again in the future, that would be a question to ask your users.

Link to post

HI Gonzo -- The user clicked the 'do not block' button on my advice but it seemed that the block persisted.  That could be due to my client's poor computer skills rather than the software malfunctioning.  I appreciate the follow up.  I urge my clients to subscribe to MBAM and most do for good reason - reliability and effectiveness.  I so appreciate your support!  

Link to post
  • 2 weeks later...
  • Solution

That gave me what I needed.  I created a whitelist entry for your help.gerson.us site.  Please allow 15-30 minutes for changes to take effect.  Thanks for following up on this!

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.