Malwarebytes won't respond around 6 min in

[lichking21st]

Malwarebytes won't respond around 6 min in and i have no idea why, I have already done a checkup with a HJT log and some solutions here:http://forums.whatthetech.com/Malwarebytes_Crashes_hijackthis_log_checkup_t107517.html

Apparently I think it is faster than A-Squared and I need it fixed

Oh yeah, it only crashes on a full scan, not a quick scan

[GT500]

Try adding the following files to the exclusions list in your anti-virus software:

C:\WINDOWS\system32\drivers\mbam.sys

C:\WINDOWS\system32\drivers\mbamswissarmy.sys

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

[AdvancedSetup]

Please review the FAQ for a possible solution.

[lichking21st]

I've already tried the FAQ, thats why i'm posting here

About adding to ignore list, i have already done this on What The Tech fourms and all antivirus except avast are disabled

[AdvancedSetup]

Then please follow the advice below and someone will assist you. Please be patient as it can take a couple of days before someone can get to you.

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
   
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
  

[lichking21st]

Ive already said that I have had a checkup with a HJT log, I did a full infection removal which ended up with nothing. If you insist I can do it again?

[AdvancedSetup]

Post a link to where you were helped then please.

[lichking21st]

I already did: 1st post (wonder what you were reading)

Here is another: Malwarebytes Crashes

[AdvancedSetup]

Okay then since you're being helped elsewhere I'll would close this post normally. I did not notice your link because it was not hyper linked. I read thousands of posts and see quite similar stuff very often so I apologize for that. I'll leave it to others to assist you since you're in such a hurry.

[lichking21st]

Problem is that none of the fixes works because it was not a virus problem, i think it is an incompatibility between Malwarebytes and something else that is causing the problem

Here is a program list, is there any programs that does not work with malwarebytes?

a-squared Free 4.0 Emsi Software GmbH 19/04/2009 54.5 MB

ABBYY FineReader 6.0 Sprint ABBYY Software House 1/05/2009 116.1 MB

Adobe Flash Player 10 ActiveX Adobe Systems Incorporated 14/08/2009

Adobe Flash Player 10 Plugin Adobe Systems Incorporated 20/10/2009

Adobe Shockwave Player 11.5 Adobe Systems, Inc. 14/08/2009 7.44 MB

Advanced SystemCare 3 IObit 27/09/2009 14.9 MB

Age of Empires III Microsoft Game Studios 4/08/2009 1,832.3 MB

Age of Mythology 1/07/2009 1,146.9 MB

Age of Mythology - The Titans Expansion 1/07/2009 1,146.9 MB

Amazing Adventures Around the World Demo PopCap 27/09/2009

Any Video Converter 2.7.6 Any-Video-Converter.com 14/08/2009 40.2 MB

ATI Catalyst Install Manager ATI Technologies, Inc. 29/07/2009 13.8 MB

ATnotes Version 9.5 Thomas Ascher 21/09/2009 1.18 MB

Audacity 1.3.9 (Unicode) Audacity Team 6/09/2009 18.7 MB

Autoplay Menu Designer 3.4 Visual Designing 4/10/2009 7.09 MB

avast! Antivirus Alwil Software 20/10/2009 90.5 MB

Avira UnErase Personal 26/04/2009 0.39 MB

Brother HL-5240 Brother 18/04/2009 1.18 MB

CamStudio 7/05/2009 2.63 MB

Canon Utilities PhotoStitch 3.1 Canon 12/05/2009 3.62 MB

CCleaner (remove only) Piriform 16/04/2009 1.46 MB

Celestia 1.5.1 Shatters Software 23/04/2009 32.5 MB

CNET TechTracker CBS Interactive 16/10/2009 1.10 MB

Compatibility Pack for the 2007 Office system Microsoft Corporation 13/10/2009 103.3 MB

Corel MediaOne Corel Corporation 2/09/2009 185.1 MB

CyberLink DVD Suite CyberLink Corp. 17/04/2009 9.46 MB

Dawn Of War THQ 11/06/2009 1,632.6 MB

Dawn of War - Soulstorm THQ 16/04/2009 4,783.2 MB

Dawn Of War - Winter Assault THQ 11/06/2009 1,000.9 MB

Defraggler (remove only) Piriform 23/04/2009 1.57 MB

DivX Web Player DivX,Inc. 1/07/2009 1.90 MB

Download Accelerator Plus (DAP) Speedbit Ltd. 25/09/2009 12.4 MB

Driver Magician 3.45 GoldSolution Software, Inc. 29/09/2009 29.2 MB

DVD Decrypter (Remove Only) 5/07/2009 0.87 MB

DVD Shrink 3.2 DVD Shrink 5/07/2009 0.90 MB

EASEUS Partition Master 4.0 Professional EASEUS 14/09/2009 52.9 MB

ESET Online Scanner v3 15/10/2009 63.2 MB

Extra DVD to MPEG Ripper 6.66 Extra Software, Inc. 10/10/2009 26.5 MB

Extra Video Creator 6.65 Extra Global Creativity 7/10/2009 4.72 MB

FFmpeg for Audacity on Windows 6/09/2009 12.6 MB

FirstClass

[GT500]

Please download RSIT from the link below, run it with the default options, and attach the 'log' and 'info' files to a reply:

http://images.malwareremoval.com/random/RSIT.exe

[lichking21st]

I had to run it in a compatibility mode because it didn't work in windows 7

log.txt

info.txt

[GT500]

Please uninstall Kaspersky, and see if that helps.

[lichking21st]

I don't have kapersky, I had it in the past though

[GT500]

I think it would be a good idea to contact our helpdesk for this issue.