Items Scnned 0

[KitM]

Stuff: Windows 7 Home Premium (yeah, yeah, I know) 64Bit.

There's a file "mlkumidi.log" in the Windows folder that when I scan it with MBytes, it scanned it for 1 min. 22 secs. and came up "Items Scanned 0" with "0"s on all the other notifications. I tried to read it but even though I've got Admin security privs, I'm not the owner and it can't/won't tell me who is - thus, I can't open it to tread it. Bitdefender says it scanned something for 00:01 secs and all "0"s. I know that it's probably part of the MusicLab app, but, for me, it's strange that I have no control over it and can't at least read it. Both MBytes and BDefend are up to date. Thanks in advance for your time and trouble. Your software and servicing are fantastic.

[AdvancedSetup]

Hello @KitM

Let's start off by first making sure that Windows 7 is as fully up to date as possible. Once that has been completed please let me know.

 

[KitM]

The setup is all 64Bit. All of the conditions that you enumerated had been done except for the TLS 1.1 & TLS 1.2 security settings and the KB4516065 update.

I had to edit the registry for the two TLS protocols. Interestingly, the SSL 2 was set as - DisableByDefault: 1. With the addition of the 2 TLSs, I've kept it disabled.

However, KB4516065 did not update. I got a "The update is not applicable to your computer" (attached).

I also found an "Unknown Account" with security access to my Docs folder and a couple of others but not any system files or folders.

By the way, thanks for your help. I was in IT for a decade or so and I do appreciate your time.

[AdvancedSetup]

The Account Unknown is normally due to someone deleting the account incorrectly which leaves the RID/SID unknown.

Is the program working okay now after the updates or are you still having an issue @KitM

 

[KitM]

Thanks for the extremely quick response. I forgot to tell you that this problem happened after a few changes (There're also the BSODs of an unsigned Tascam driver - another story).

I had done a "fsutil dirty querey C:", (boot on a sys repair disk and then full chkdsk on the unmounted C:). Just after that, during the usual daily update of MalBytes and BDefend, I had to reboot after one or the other's update.

The DAW I use to compose with is still very jerky - its memory and disk access monitors don't show abnormal behavior.

When I run Borderlands, the mouse sticks like a brick.

Too much stuff to trace an exact through line, so I'm just hitnmissing this now.

Thanks again for your trouble. Take a few days off away from tech talk.

Enjoy the Holidays.

 

[AdvancedSetup]

Please go ahead and run the following fix @KitM and see if it helps clean up some of your issues.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

[AdvancedSetup]

Topic has been reopened per request.

Thanks

 

[KitM]

Thanks.

I'll get to it this weekend and get back to you by Monday.

And thanks for the Oppenheimer quotes. Very prescient.

And also, the Shatner Avatar. Very acty.

[AdvancedSetup]

Thank you. I'll check back on you once you post back.

Cheers and have a good weekend

 

[KitM]

I ran the procedure. No hiccups until CHKDSK C: /F - See pic "No_CHKDSK_C.jpg".

Loaded Windows repair disk, ran CHKDSK E: /F (Boot from CD - C: drive reassigned to E:) - See pic "Repair_CHKDSK_C.jpg".

Also attached is the resultant "Fixlog.txt" - Check out the (to me) scary "周攠瑹灥映瑨攠晩汥...etc., etc., etc. - in two places - Yikes ...

Fixlog.txt

[AdvancedSetup]

The Unicode characters are normal due to how the deletions are run, nothing to worry about.

The disk check looks good. It found and fixed some issues that could even prevent the booting of the computer.

This was also in the log which is a good thing too.

Windows Resource Protection found corrupt files and successfully repaired

 

Please get me new logs from the Farbar scanner.

 

 

 

Please do the following so that we can get started and see what's going on.

The Farbar Recovery Scan Tool is a free Windows utility designed to create troubleshooting logs for your computer. These logs help our Support team to identify and resolve issues with your computer.

There are two versions of the Farbar Recovery Scan Tool available for download: 32-bit and 64-bit.
To find which operating system is installed on your computer, refer to Microsoft's article: 32-bit and 64-bit Windows: Frequently asked questions

Download and launch Farbar Recovery Scan Tool

1. Download the Farbar Recovery Scan Tool
   Do not click on any Ads.
    
2. Locate the file you downloaded on your computer.
   Downloaded files are often saved to the Downloads folder.
    
3. Double-click the downloaded file to run the Farbar Recovery Scan Tool.
   
   
    
4. A Windows protected your PC notification may appear. This notification is from the Windows Defender SmartScreen Filter which prevents unfamiliar apps from running on your PC.
   Disable smart screen ONLY if it interferes with software we may have to use:  What is SmartScreen and how can it help protect me?
   
        a.  Click More info.
   
   
        b.  Click Run anyway.
   
   
5. When the User Account Control window appears, click Yes.
   
   
   
    
6. To accept the Disclaimer of warranty, click Yes.
   
   
   
    
7. Ensure only the boxes listed below are checked
   
   

   Registry  Services  Drivers
   Processes  Internet  One month
   Addition.txt
   
   
   
    

8. Disable any Antivirus software you have installed ONLY if it stops software we may use from working.
   Please remember to re-enable any Antivirus software when we are finished running scans
   
   Click Scan. The scan may take a few minutes to complete.
   
   
    

9. When the scan completes, Farbar Recovery Scan Tool shows two messages:

• Scan completed. FRST.txt is saved in the same directory FRST is located.
  
  

• Addition.txt is saved in the same directory FRST is located.
  
  
   

• Click OK to close each message window

 

Please attach both of those logs on your next reply, DO NOT copy/paste the contents of the logs directly

 

 

Thanks

 

 

[KitM]

Here they are ... and, yeah, that BIOS does say 2009.

Again, thanks for your trouble.

FRST.txt Addition.txt

[AdvancedSetup]

Please disable Bitdefender and run the following fix

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[KitM]

To make sure I'm doing this by the letter, you said to disable Bitdefender - do I then leave Malwarebytes alone running as is?

[AdvancedSetup]

Normally Malwarebytes won't interfere but you can exit out of Malwarebytes via the task tray, and right-click, exit to be sure.

 

[KitM]

Well, this has certainly shown me how long it's been since I was M$ certified - my certification was with Windows NT. Yeah, that old. Please excuse my information omissions.

1. The original problem was the inability to scan or open "mlkumidi.log". After the first scan procedure, it scanned and opened with no problem. It is a true text log file for MIDI file procedures.

2. When I did the last scan (yesterday), I only "allowed" the app through both MalB and BitD and didn't close them completely. Obviously, that was a "user" mistake - how far I've fallen.

The attached files are done with the correct protocols.

[KitM]

Oh, nutz ... just went ahead and submitted the above without the attachments ...

.. and here they are ...

FRST.txt Addition.txt

[AdvancedSetup]

Please temporarily disable Bitdefender and then run the following fix.

When it has been completed, please post back the FIXLOG.txt file.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[KitM]

Well, the Firefox browser is certainly quicker. Also, when right clicking on a folder or a file in explorer, the menu comes up more quickly.

Fixlog.txt

[AdvancedSetup]

Thank you for the log. It looks good.

Please disable Bitdefender and exit out of Malwarebytes and run the following scan.

 

 

Microsoft Safety Scanner

Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan.   
That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well
 

STEP 1

Please set File Explorer to SHOW ALL folders, all files, including hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

STEP 2

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

• Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
• The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

Thank you

 

[KitM]

Disabled both MalB & BitD & disabled my Net. Started the scan. Checked about 16 min. after start and saw that 77,000+ files had scanned and there was "1 file infected". I let it continue through the night. The next morning, it had completed, there was a notice (Safety_Scan) (paraphrasing) that there were no viruses and no problems.

I apologize, but that concerned me so I jumped ahead.

Next, I ran it as a quick scan and noticed that the "infected" file showed up in the 40,000+ count. After I saw the area of the problem, I canceled the scan. Again, the message "no problem". I ran the quick scan again and videoed it. I crawled the frames and found between file number 42861 and number 42865 - (pics) ....\AppData\ ... \adblockultimate@adblockultimate.net.xpi ...etc...etc.

Removed the extension and checked for residuals (folders, etc.). Even if it's a false positive - I don't care. It's gone.

Another thing - there was another file "PASSWD.LOG" in "debug". Don't know if it's part of the scan, but it does look important (attached).  The "msert.log" is dated 4/14/2022 5:01 PM and the "PASSWRD.LOG" is dated 4/14/2022 5:42. It appears to have started at 2:24 PM and cycled each hour at the same time.

And one more thing (please excuse). I've never had this happen ever. I've had to ask for a new password for the last three or four times I've logged in here. We'll see tomorrow.

Hope I didn't foul things up.

I'm going to run the full scan again tonight.

Thanks.

 

msert.log PASSWD.LOG

[AdvancedSetup]

Microsoft Scanner needs to be online when it runs it's scan.

Failed to submit clean hearbeat MAPS report: 0x80072EFD

 

The detection during scan is normal and can be ignored. Microsoft is simply pieces together breadcrumbs of possible signs of infection. Then when done it submits it to the Cloud and runs it's Artificial Intelligence engine against what it finds to complete the scan.

 

[KitM]

It's OK to leave the box open to the internet without protection during that MS hours long scan?

Also, concerning the PASSWD.LOG, nothing happens until the moment I enable the LAN. Then, it hits every hour until I shut down.

I'll redo the MS scan tonight naked (the cpu, not me).

[KitM]

Quick question: What do you think about my running Windows Defender Offline scan?