Remove a website from the blacklist

[Panagiotis]

Hi,

Could you please check the website irissmartcities.eu? In the topic below, you said that you removed the block from your database. However, Malwarebytes Browser Guard is still blocking the website.

Thank you,

Panagiotis

 

[JPopovic]

Hello,

That is a BG Reputation block.

I will alert the proper team to investigate.

Thank you!

@gonzo

[Panagiotis]

Thank you for your quick answer!

What means BG Reputation block?

[gonzo]

Browser Guard (another Malwarebytes product) added a reputation block based on the issues that were present on your website. Browser Guard can show all Malwarebytes premium blocks in addition to the blocks it is responsible for.  Premium blocks take hours to lift, and I cannot see Browser Guard blocks on a site until the premium blocks do lift. As a result, this happens.

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience, and please excuse the long-winded explanation. It was longer before liberal use of the delete key.