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An update, still stuck on the loading screen. I noticed that the malwarebytes app updated yesterday to version 3.8.3.49. Among the listed updates is, "added feature to handle purchases via google playstore."

I don't have google playstore installed on this phone. In fact, I don't even have a Google account at all, I don't use Google. I wonder if it's hanging up waiting to contact the google play store?

Please help, my phone is unprotected until this is fixed. 

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