mysteroius_cow Posted May 18, 2021 ID:1457520 Share Posted May 18, 2021 I had downloaded a software which installed maskvpn now even though i uninstalled everything its still shoing up on my mcaffe. I tried to follow the steps already mentioned in this post But i am unable to access the fixlist. Can someone help me? Addition.txt AdwCleaner[C00].txt AdwCleaner[S00].txt FRST.txt mb.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 18, 2021 Root Admin ID:1457529 Share Posted May 18, 2021 Hello @mysteroius_cow Let's start out by having you go to Control Panel, Programs, Programs and Features and uninstall ALL McAfee software. Then restart the computer. Once that is done then do the following Please visit the following site and download the McAfee Removal Tool under Method 2 https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331 The direct download link for the tool is: https://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe Run that and restart the computer. Then run FRST again and click on SCAN and post back both new logs. I'll check back on you again sometime in the morning. Thanks Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457731 Share Posted May 19, 2021 Hi, Sorry i was late. I have removed mcaffe completely and ran the FRST The log files are attached as follows Thank you so much in advance. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2021 Root Admin ID:1457734 Share Posted May 19, 2021 @mysteroius_cow You're wanting to keep and use the Proton VPN and just remove the MASK VPN correct? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2021 Root Admin ID:1457735 Share Posted May 19, 2021 Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457736 Share Posted May 19, 2021 Hi, i want to remove proton vpn as well should i just uninstall it? Or are there some other steps too that i have to follow Thank You Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457738 Share Posted May 19, 2021 Hi the fixlog is as follows Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2021 Root Admin ID:1457741 Share Posted May 19, 2021 Yes, please go to Control Panel, Programs, Programs and Features and uninstall everything Proton and then reboot. After that then run FRST again and click on SCAN and post back new logs Thanks Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457754 Share Posted May 19, 2021 The first.txt and addition.txt is as follows Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted May 19, 2021 Root Admin Solution ID:1457755 Share Posted May 19, 2021 Please save the attached FIXLIST.txt file as before to the same folder location as the FRST program. Then run FRST and click the FIX button and let it run After the computer restarts please post back the FIXLOG.txt file fixlist.txt Then run the following SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications. Download SecurityCheck by glax24 from here https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe and save the tool on the desktop. If Windows's SmartScreen block that with a message-window, then Click on the MORE INFO spot and over-ride that and allow it to proceed. This tool is safe. Smartscreen is overly sensitive. Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt 1 Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457756 Share Posted May 19, 2021 I have attached the Fixlog and securitycheck as follows. SecurityCheck.txt Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2021 Root Admin ID:1457763 Share Posted May 19, 2021 Please update, uninstall, or otherwise address the following issues as appropriate --------------------------- [ OtherUtilities ] ---------------------------- Git version 2.24.1.2 v.2.24.1.2 Warning! Download Update VMware Player v.15.5.6 Warning! Download Update Node.js v.12.14.0 Warning! Download Update Python 2.7.18 (64-bit) v.2.7.18150 Warning! Download Update GitHub Desktop v.2.4.2 Warning! Download Update Microsoft Visual Studio Code (User) v.1.55.2 Warning! Download Update Python 3.7.4 (64-bit) v.3.7.4150.0 Warning! Download Update -------------------------- [ IMAndCollaborate ] --------------------------- Microsoft Teams v.1.4.00.2879 Warning! Download Update Zoom v.5.4.6 (59296.1207) Warning! Download Update -------------------------------- [ Media ] -------------------------------- VLC media player v.3.0.10 Warning! Download Update Spotify v.1.1.48.625.g1c87c7f7 Warning! Download Update Thanks Link to post Share on other sites More sharing options...
mysteroius_cow Posted May 19, 2021 Author ID:1457807 Share Posted May 19, 2021 Thank you so much i really appreciate your help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2021 Root Admin ID:1458042 Share Posted May 19, 2021 How is everything working now? Are there still any issues or concerns you have before we close up here @mysteroius_cow Cheers Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 28, 2021 Root Admin ID:1465907 Share Posted June 28, 2021 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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