Frix Posted January 6, 2021 ID:1430730 Share Posted January 6, 2021 2 weeks ago, I installed a file, I noticed 1 hour after, that my windows defender was deactivated / deleted .. I looked on forums for how to fix it, and I found a topics the same problem as mine .. "Woke up to find Windows Defender was deleted". If you can tell me how to fix it, it could help me a lot. PS : I could not find the malwarebytes log. If you need anything else, tell me. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
nasdaq Posted January 6, 2021 ID:1430734 Share Posted January 6, 2021 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Adove Flash is currently installed on this computer. Read this article and decide if you need to keep it. Adobe Flash Player is officially deadhttps://www.bleepingcomputer.com/news/security/adobe-flash-player-is-officially-dead-tomorrow/ <<<>>> Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === From what I see in your logs Avast was removed from this computer. Remnant registry entries may be the cause of Windows Defender being disabled. I suggest you download and run their uninstaller tool from this site.https://www.avast.com/en-ca/uninstall-utility Restart the computer when the removal is completed. ----- Please post the Fixlog.txt and let me know if the problem persists. fixlist.txt Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430787 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back.Fixlog.txt Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430788 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back.Fixlog.txt Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430789 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back.Fixlog.txt Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430790 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back.Fixlog.txt Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430791 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back. Here is the Fixlog : Fixlog.txt Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430792 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back.Fixlog.txt Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430794 Share Posted January 6, 2021 Thanks, I guess I successfully uninstall avast. My windows defender is still not back. Here is the Fixlog : Link to post Share on other sites More sharing options...
Frix Posted January 6, 2021 Author ID:1430795 Share Posted January 6, 2021 Wow, Sorry if I send too many posts. I lost my internet connections... Link to post Share on other sites More sharing options...
nasdaq Posted January 7, 2021 ID:1431061 Share Posted January 7, 2021 (edited) Hi, Is this from your Internet Provider or this site? Edited January 8, 2021 by nasdaq Link to post Share on other sites More sharing options...
Frix Posted January 7, 2021 Author ID:1431097 Share Posted January 7, 2021 The site I guess.. Link to post Share on other sites More sharing options...
Frix Posted January 7, 2021 Author ID:1431098 Share Posted January 7, 2021 I sent 1 message and nothing went sent, then I tried again, and again nothing was working.. at the 7th, all messages was sent but I didn't saw it, so I sent another one. Link to post Share on other sites More sharing options...
nasdaq Posted January 8, 2021 ID:1431218 Share Posted January 8, 2021 Well I got this last message : Quote I sent 1 message and nothing went sent, then I tried again, and again nothing was working.. at the 7th, all messages was sent but I didn't saw it, so I sent another one. If unable to attach the logs please copy and post the contents in your next reply. Link to post Share on other sites More sharing options...
Frix Posted January 8, 2021 Author ID:1431219 Share Posted January 8, 2021 Alright. Here is the logs : Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted January 8, 2021 ID:1431222 Share Posted January 8, 2021 Hi, Looking good. Is the problem solved? Link to post Share on other sites More sharing options...
Frix Posted January 8, 2021 Author ID:1431251 Share Posted January 8, 2021 No sadly, My windows defender is still not back.. And It show me this when I try to go in : Link to post Share on other sites More sharing options...
nasdaq Posted January 8, 2021 ID:1431266 Share Posted January 8, 2021 Hi, Let's see what we can find in the Registry. Run the Farbar program .exe as an Administrator. In the Search text area, copy and paste the following:Windows Defender Once done, click on the Search Registry button and wait for FRST to finish the search On completion, a log will open in Notepad. Copy and paste its content in your next reply ==== Link to post Share on other sites More sharing options...
Frix Posted January 9, 2021 Author ID:1431316 Share Posted January 9, 2021 Done. Here is the log : SearchReg.txt Link to post Share on other sites More sharing options...
nasdaq Posted January 9, 2021 ID:1431355 Share Posted January 9, 2021 Hi, Nothing suspicious was found with the search. I will refer you to this page. FIX: Windows Defender won’t turn on Windows 10https://windowsreport.com/fix-windows-defender-wont-turn-on/ Many things can go wrong. Before you star using the instructions I suggest you run this fix first. The instructions in 2) Check your system files will be carried ou automatically.fixlist.txt === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Let me know if then problem is fixed or you need additional help to continue. One thing I would like to know is if some 3rd party Virus protection software was previously installed on this computer. What were they? Link to post Share on other sites More sharing options...
Frix Posted January 9, 2021 Author ID:1431398 Share Posted January 9, 2021 Hi, Sadly, I don't remember who is the 3rd party Virus protection software.. I have a question, when I start my computer, it ask me what operating system I want to use, Window 10 // Avast full cleaner // Avast full cleaner.. I'm doing the fix that you tell me to do. Here is the Fixlog : Fixlog.txt Link to post Share on other sites More sharing options...
Frix Posted January 9, 2021 Author ID:1431401 Share Posted January 9, 2021 Hi, I did all, and nothing worked.. Can you help me ? Link to post Share on other sites More sharing options...
Frix Posted January 9, 2021 Author ID:1431404 Share Posted January 9, 2021 And when I try to do a windows update, it tell me that : "windows error (0x8008005)" Link to post Share on other sites More sharing options...
nasdaq Posted January 10, 2021 ID:1431467 Share Posted January 10, 2021 Hi, Download Farbar's Service Scanner utilityhttp://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and Save to your Desktop. If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Administrator. If using XP, double-click to start. Answer Yes to ok when prompted. If your firewall then puts out a prompt, again, allow it to run. Once FSS is on-screen, be sure the following items are checkmarked:Internet Services Windows Firewall System Restore Security Center/Action Center Windows Update Windows Defender Click on "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Copy & Paste contents of FSS.txt into your reply. <<<>>> Link to post Share on other sites More sharing options...
Frix Posted January 11, 2021 Author ID:1431580 Share Posted January 11, 2021 Hi, Here is the log : FSS.txt Link to post Share on other sites More sharing options...
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