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Unable to access or use javaw.exe since flagged as exploit and blocked

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-Log Details-
Protection Event Date: 8/19/20
Protection Event Time: 7:22 PM
Log File: e6128a68-e272-11ea-baf8-04d9f57c2e40.json

-Software Information-
Components Version: 1.0.1003
Update Package Version: 1.0.28741
License: Premium

-System Information-
OS: Windows 10 (Build 18362.1016)
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Users\polar\.ftba\bin\runtime\jre-x64\bin\javaw.exe, Blocked, 0, 392685, 0.0.0, 7b23b0aab68e65b93bb6477f05999574, 32546ecf1236769d2d777331f90282fb97589bec75da11c8e727d61d3d4c988a


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  • Root Admin

Hello @Hachuurui

This would just be a temporary block. Restart the computer and then exit out of Malwarebytes temporarily and run the following please.


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you



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  • Root Admin

You have some old compromised versions of Java on the computer.

I would highly recommend that you uninstall all versions. Then if you really have to have Java install the latest version and keep it up to date at all times. Uninstall older versions.  https://java.com

Java 8 Update 261 (64-bit)
Java SE Development Kit 8 Update 241 OLD
Java(TM) 6 Update 45 (64-bit) OLD
Java(TM) SE Development Kit 6 Update 45 (64-bit)  OLD


If that does not correct the issue please let me know.



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  • Root Admin

Please run the following after you've corrected the Java issue.


SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire on the current-security-update  status  of some applications.

  • Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • and save the tool on the desktop.
  • If Windows's  SmartScreen block that with a message-window, then
  • Click on the MORE INFO spot and over-ride that and allow it to proceed.
  • This tool is safe.   Smartscreen is overly sensitive.
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt


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We can try doing a full clean removal and reinstall and see if that helps.
We could also do a general clean up of temp files on the computer which would also clear out old java files in cache. 

Please follow the directions from here

Uninstall and reinstall Malwarebytes using the Malwarebytes Support Tool


Edited by AdvancedSetup
corrected typo
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  • Root Admin

Hello @Hachuurui

It appears this is a known issue.

It must be added to exclusions until the fix to the ransomware component is released.

Please see the following


Sorry for that

Let me know if the exclusion works out for you or you need additional assistance.



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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you



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