Malware Stops Working

[wildbill]

It'll do a quick scan no problem, but when I do a full scan, the program stops working. I uninstalled then reinstalled with the same problem. The first time I ran it, it did find infected registry keys and a program. I thought maybe that was the reason why, so that's why I reinstalled the program. Here is the file it ran into when it quit:

C:\Users\wildbill\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012009092820090929\index.bat if that has anything to do with it.

[wildbill]

It'll do a quick scan no problem, but when I do a full scan, the program stops working. I uninstalled then reinstalled with the same problem. The first time I ran it, it did find infected registry keys and a program. I thought maybe that was the reason why, so that's why I reinstalled the program. Here is the file it ran into when it quit:

C:\Users\wildbill\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012009092820090929\index.bat if that has anything to do with it.

Here is the log

Malwarebytes' Anti-Malware 1.41

Database version: 2873

Windows 6.1.7100

9/29/2009 12:09:31 PM

mbam-log-2009-09-29 (12-09-31).txt

Scan type: Quick Scan

Objects scanned: 89249

Time elapsed: 2 minute(s), 29 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 5

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\System32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Windows\System32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.

[wildbill]

Tried it again, and I get an error code 721 (0, 28)

[mountaintree16]

@ wildbill

Please post your log here (and the other information you wrote about as well):

http://www.malwarebytes.org/forums/index.p...ew_post&f=7

And have a look at the information here:

http://www.malwarebytes.org/forums/index.php?showtopic=9573

good luck!

[AdvancedSetup]

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
   
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.