Phxflyer Posted February 29, 2020 ID:1365125 Share Posted February 29, 2020 I know this has been covered before but I just wanted to recheck. I've been using Norton Internet Security for many years but as it was coming up for renewal I decided to remove it and just use MB premium and Window Defender. The uninstall went fine. All check boxes for Windows security are green. What I wanted to check was again, does MB need to be registered in Windows security and if so, how do you do that? Do any other settings in MB need to be changed? Right now everything looks good. Windows Defender is up to date and so is MB. Thanks for any input on this. Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted February 29, 2020 Staff ID:1365126 Share Posted February 29, 2020 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: Find my premium license key Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Porthos Posted February 29, 2020 ID:1365127 Share Posted February 29, 2020 2 minutes ago, Phxflyer said: does MB need to be registered in Windows security I keep that setting off. No need to register in the Windows security center. Link to post Share on other sites More sharing options...
Phxflyer Posted February 29, 2020 Author ID:1365129 Share Posted February 29, 2020 Thanks for the quick reply. I'm assuming everything has been done automatically with Windows to allow Defender to take over the virus protection. All looks good right now. All green. 😀 Link to post Share on other sites More sharing options...
Porthos Posted February 29, 2020 ID:1365130 Share Posted February 29, 2020 11 minutes ago, Phxflyer said: Thanks for the quick reply. I'm assuming everything has been done automatically with Windows to allow Defender to take over the virus protection. All looks good right now. All green. 😀 As long as you see this in Windows security you are good. Do not just look at the tray icon. Link to post Share on other sites More sharing options...
Phxflyer Posted February 29, 2020 Author ID:1365151 Share Posted February 29, 2020 Got it. Thx. Link to post Share on other sites More sharing options...
Phxflyer Posted February 29, 2020 Author ID:1365165 Share Posted February 29, 2020 This is where I'm looking. No need to respond unless there's something else I might want or need to look at. Link to post Share on other sites More sharing options...
Porthos Posted February 29, 2020 ID:1365166 Share Posted February 29, 2020 19 minutes ago, Phxflyer said: This is where I'm looking. No need to respond unless there's something else I might want or need to look at. Click on the first section. Virus and threat protection and does it look like what I posted? Link to post Share on other sites More sharing options...
Phxflyer Posted February 29, 2020 Author ID:1365176 Share Posted February 29, 2020 Yes. Link to post Share on other sites More sharing options...
Porthos Posted February 29, 2020 ID:1365178 Share Posted February 29, 2020 9 minutes ago, Phxflyer said: Yes. You are all set. I also suggest for added protection for Chrome and Firefox based browsers you can install the Malwarebytes Browser Guard in those browsers. Link to post Share on other sites More sharing options...
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