Total Security

[canigouclimber]

Hi, I am a newcomer and a novice. I downloaded and installed MBAM to scan and remove Total Security which has infected my (Windows) machine. However, the program will not open, appearing only for a second before disappearing again. Is this Total Security preventing the loading? Can anyone please help?

[yardbird]

Welcome to Malwarebytes! You will need to change forums, I'll put you in the HiJackLog Forum, they have all the tools to get you fixed up. Post a New Topic, You can copy & past you post above over there. Keep an eye on your post as a helper will ask you to download tools, so he can study your logs.... regards.. follow the instructions please:

PS: there somewhat busy so it may take 1-2 days

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
   
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[mountaintree16]

@ canigouclimber

Definitely do what yardbird posted to you, and also try and see if this might help you?

http://www.malwarebytes.org/forums/index.php?showtopic=17583

good luck! You'll be in good hands

[canigouclimber]

@ canigouclimber

Definitely do what yardbird posted to you, and also try and see if this might help you?

http://www.malwarebytes.org/forums/index.php?showtopic=17583

good luck! You'll be in good hands

Dear mountaintree,

Thanks for the tip; it did indeed look useful, but they must have got wise to the fix since 2007 and renaming didn't work for me. In any event, the post referred to SystemSecurity, my bug is TotalSecurity, although it may well be the same nasty people.

I'll await more replies now I'm on the Hijack forum.

[yardbird]

Your Welcome! The HJK will fix you up.....