BotenRedWolf Posted December 17, 2018 ID:1287682 Share Posted December 17, 2018 Does anyone else have problems hearing back from support, specifically the Techbench staff? It's been 6 weeks since I made my order and nobody seems to have been answering me anywhere. Link to post Share on other sites More sharing options...
exile360 Posted December 17, 2018 ID:1287693 Share Posted December 17, 2018 @msherwood can you assist please? I pinged Michael Sherwood. He's one of the leads on Techbench and should be able to assist or at least get the right people to take a look and assist you. Link to post Share on other sites More sharing options...
Administrators msherwood Posted December 17, 2018 Administrators ID:1287696 Share Posted December 17, 2018 49 minutes ago, BotenRedWolf said: Does anyone else have problems hearing back from support, specifically the Techbench staff? It's been 6 weeks since I made my order and nobody seems to have been answering me anywhere. Sorry to hear this, @BotenRedWolf. Sending you a direct email now. Link to post Share on other sites More sharing options...
exile360 Posted December 17, 2018 ID:1287699 Share Posted December 17, 2018 Thanks Michael for jumping on this so quickly. @BotenRedWolf Michael will make certain that you get the assistance you need. He's a great guy and really knows his stuff. Link to post Share on other sites More sharing options...
BotenRedWolf Posted December 17, 2018 Author ID:1287700 Share Posted December 17, 2018 Yeah that was fast. Hopefully I can get this resolved and get going again. Thanks for tagging in the right guys! Link to post Share on other sites More sharing options...
Administrators msherwood Posted December 17, 2018 Administrators ID:1287702 Share Posted December 17, 2018 Just now, BotenRedWolf said: Yeah that was fast. Hopefully I can get this resolved and get going again. Thanks for tagging in the right guys! Thanks for the quick call. Figured out it was routed incorrectly due to the company's splitting. So we never got a notice that you need something. Watch for an email in the next few minutes. Link to post Share on other sites More sharing options...
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